Analyst, Air & Ocean Transportation Operations
About the role
In this role, you are responsible for supporting the movement of product, supplies, and non-merchandise through global air and ocean transportation channels. This position partners closely with internal teams, carriers, freight forwarders, vendors, and distribution partners to ensure shipments move efficiently, cost-effectively, and on time.
Responsibilities
- Support daily air and ocean transportation operations, including shipment tracking, exception management, carrier coordination, and issue resolution.
- Partner with freight forwarders, carriers, vendors, distribution centers, and internal business teams to ensure timely and accurate movement of goods.
- Monitor transportation KPIs, including transit time, on-time performance, cost, capacity, delays, and service levels.
- Build and maintain reporting tools, dashboards, and analysis using Excel, Power BI, and other data platforms.
- Conduct shipment-level analysis to identify cost-saving opportunities, operational inefficiencies, and service improvement areas.
- Support forecasting and capacity planning by lane, carrier, service level, and shipping mode.
- Analyze air and ocean freight spend, transit performance, lead times, and volume trends to support business decisions.
- Aid in cross-functional transportation initiatives, process improvements, and strategic projects.
- Prepare weekly, monthly, and quarterly reporting for leadership and business partners.
- Develop strong working relationships with internal stakeholders and external transportation providers to drive operational excellence.
Requirements
Strong understanding of international transportation, air freight, ocean freight, logistics operations, and end-to-end supply chain processes.
Advanced Excel skills, including pivot tables, formulas, data modeling, and large data-set analysis.
Experience with Power BI or similar reporting and visualization tools preferred.
Strong analytical skills with the ability to translate data into insights, recommendations, and business actions.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Strong communication and interpersonal skills, including the ability to partner across multiple teams and influence outcomes.
Detail-oriented with strong problem-solving skills and the ability to identify root causes and recommend practical solutions.
Comfortable presenting analysis, trends, risks, and recommendations in a clear and logical manner.
Qualifications
High school diploma or equivalent required.
Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field preferred.
Minimum of 2 years of relevant experience in transportation operations, logistics, or supply chain management.
Skills
Strong understanding of international transportation, air freight, ocean freight, logistics operations, and end-to-end supply chain processes.
Advanced Excel skills, including pivot tables, formulas, data modeling, and large data-set analysis.
Experience with Power BI or similar reporting and visualization tools preferred.
Strong analytical skills with the ability to translate data into insights, recommendations, and business actions.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Strong communication and interpersonal skills, including the ability to partner across multiple teams and influence outcomes.
Detail-oriented with strong problem-solving skills and the ability to identify root causes and recommend practical solutions.
Comfortable presenting analysis, trends, risks, and recommendations in a clear and logical manner.
Benefits
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
Pay
Competitive salary based on experience and qualifications.
Schedule
Full-time position.