Analyst, Mail Services, Kroll Settlement Administration

About the role

Kroll Settlement Administration, part of Kroll’s Business Services division, is the leader in cutting-edge technology and consulting services for class action, mass tort, regulatory remediation and government claims administration. With 50+ years of legal administration expertise, we offer unmatched solutions and capacity for even the most complex settlements anywhere in the world.

Responsibilities

• Assist the mailroom staff on mail intake and processing, outbound mail as necessary and document management and destruction in prescribed intervals.
• Support the mailroom team.
• Effectuate all aspects of inbound mail handling including logging, scanning and storing inbound mail pursuant to established protocols, adhering to the highest quality standards.
• When necessary, coordinate outbound mail services as directed by the project teams utilizing our proprietary systems as outlined in established protocols, with the highest attention to quality controls.
• Assist with quality control of inbound mail when scanned into our proprietary database in order to ensure the scan is of a high quality, in the correct location and has been uploaded fully and appropriately.
• Provide reporting and summaries, perform analysis of reporting and ensure quality assurance, and ensure that appropriate tracking of vendor invoices is handled in a timely manner to ensure accurate and prompt billing.

Requirements

• College degree or comparable work experience required.
• Experience in the legal field or in a service industry highly preferred.

Qualifications

• Excellent verbal and written communication skills with a professional, calm demeanor.
• The ability to efficiently gather and process information in a fast-paced environment are required.
• Proficiency in MS Office Suite, particularly in Excel.

Skills

• Excellent verbal and written communication skills.
• Ability to gather and process information in a fast-paced environment.
• Proficiency in MS Office Suite, particularly in Excel.

Benefits

In addition to competitive salary structures, performance-based incentives, and merit-based compensation reviews, Kroll offers:

• Healthcare Coverage: Comprehensive medical, dental, and vision plans.
• Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave.
• Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection.
• Retail Plans: 401(k) plans with company matching.

Pay

The current salary range for this position is $22 to $24.

Schedule

N/A