Analyst, Learning & Capability Building

About the role

The Analyst, Learning & Capability Building plays a crucial role in enabling and enhancing the execution of enterprise learning initiatives at Hyatt Hotels Corporation. They work closely with Learning Program Owners to support high-impact programs such as Compliance & Risk, Leadership, and Operations training.

Responsibilities

• Maintain and monitor measurements and metrics to assess the effectiveness of learning programs and tools, tracking impact on individual and business performance and recommending improvements.
• Collaborate with internal Hyatt functions to understand colleague and business learning needs, gather requirements, and support the development of learning deliverables.
• Develop and execute program communications to stakeholders and end users, ensuring clarity and consistency.
• Partner with and support the management of external vendors and contractors for the fulfillment of program deliverables.
• Coordinate learning operations, including program logistics, registration, scheduling, and vendor-related activities.
• Evaluate and recommend improvements to processes supporting learning strategy, including collection and use of HR data.
• Prepare analyses, reports, and presentations as directed to evaluate the effectiveness of programs and support recommendations.
• Support the development, curation, and refinement of learning content and materials, incorporating feedback and evolving business needs.
• Coordinate program activities, including timelines, deliverables, stakeholder inputs, and communication efforts across multiple workstreams.
• Conduct discovery efforts by gathering inputs, organizing information, and contributing to the identification of key insights.
• Organize learning content and tools to support business needs as directed.

Requirements

• Demonstrated ability to work with and through others to achieve business outcomes.
• Ability to interpret and analyze data to identify trends and summarize recommendations.
• Flexible in working style and environments, superior communication skills, and strong influencing skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and contribute to team deliverables.