Analyst Incident Management
Tata Consultancy Services · Chandler, AZ · 2 wk ago
Business DevelopmentFull-time
About the role
The role is responsible for managing the company's social media presence and engaging with customers through various platforms.
Responsibilities
- Manage and grow the company's social media accounts
- Create and execute social media marketing campaigns
- Monitor and respond to customer inquiries and feedback
- Analyze social media performance metrics and adjust strategies accordingly
Requirements
- Bachelor's degree in Marketing, Communications, or related field
- 2+ years of experience in social media management
- Strong understanding of digital marketing principles
- Excellent communication and writing skills
Qualifications
- Proficiency in social media management tools (e.g., Hootsuite, Buffer)
- Experience with analytics tools (e.g., Google Analytics, Sprout Social)
- Ability to work independently and manage multiple projects simultaneously
Skills
- Strategic thinking and problem-solving
- Attention to detail
- Time management and organizational skills
Benefits
- Flexible working hours
- Competitive salary
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 6 PM