Jobs · Management · Texas

Incident Management Analyst

Verizon · Irving, TX · 2 wk ago
Management$72k–$129k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes introductory paragraph about Verizon culture. That could be "About the role" or maybe "About Verizon". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when there is real specific content. We have content for About the role (intro). Responsibilities: list of duties. Requirements: "You’ll Need To Have" bullet list. Qualifications: "Even Better If You Have" list. Skills: maybe combine? But we can treat Requirements as mandatory qualifications, Qualifications as preferred. Benefits: we have benefits description. Pay: we have salary range. Schedule: we have hybrid role and scheduled weekly hours 40. So we can include Schedule section. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, application instructions, etc. Also remove duplicated lines. We need to preserve all substantive info. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. Intro paragraph: "When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife." We can put that under

    About the role

    with

    . Next: "What You’ll Be Doing..." then description of TMC etc. That's responsibilities intro. Then list of responsibilities bullet points. Let's capture responsibilities list: - Utilizing and adhering to defined workflow and processes driving the Incident Management and mitigation efforts. - Owning, executing and driving all incidents to resolution using strong facilitation, organization, and time management skills. - Partnering with Cyber Security stakeholders and coordinating remediation activities throughout the Verizon organization and its lines of business as a part of Cyber Incident Handling and After Action Remediation. - Ability to communicate effectively with all levels of business including technical and non-technical audiences. - Collecting and documenting information to support Incident Response activities; including but not limited to artifacts, action items, timelines, and impacted elements. - Documenting results of the cyber threat analysis/investigation including containment, recovery, and remediation efforts. - Leveraging various techniques and capacities to support Cyber Incident Response and non-cyber activities. - Enhancing and advancing the defensive capabilities of Advanced Cyber Defense (ACD) and its subsequent ability to defend the Verizon Enterprise. - Recommending solutions to optimize both technical and process/procedure aspects of the end to end incident lifecycle. - Collaborating with Threat Intelligence, Threat Hunt, DFIR, and SOC teams to integrate relevant data into after action reviews and post-incident evaluations. - Tracking the implementation of post-incident recommendations and ensuring timely resolution of identified gaps, risks, or weaknesses. - Producing and maintaining detailed reports summarizing lessons learned, trends, and strategic insights for leadership. - Providing training and mentoring of junior team members. - May occasionally require work on nights and weekends. (This is a note; could be separate bullet.) We need to ensure we keep all. Now Requirements: "You’ll Need To Have" list: - Bachelor's degree or one or more years of relevant work experience. - Security operations and/or Incident Handling experience - Ability to pass and/or obtain a security clearance. We can put these as

      . Qualifications (Even Better If You Have): list many items. Let's extract: - Related Certification (A+, Network+, Security+, CISSP, GCIH, GCFA, GCFE, GNFA, GREM). - Information Assurance or Cyber Experience in the Telecommunications industry. - Experience working in a Security Operations Center (SOC) with focus on Computer Network Defense (CND). - Experience with dynamic and/or malware analysis. - Experience in Cyber Intelligence or related disciplines. - Experience with enterprise antivirus, EDR, IDS, Full Packet Capture, and Host/Network Forensics Tools. - Knowledge of Networking (including the OSI Model, TCP/IP, DNS, HTTP, SMTP), System Administration, and Security Architecture. - Experience executing various Incident Response Frameworks and Handling Procedures. - Program and Scripting Experience. - Experience with Regex. - Strong knowledge of Operating Systems: Windows, Unix/Linux, and OSX Operating Systems. - Experience and knowledge of cyber risks and threats related to cyber attackers. - Ability to manage multiple priorities in a dynamic environment. We can put these under

      Qualifications

      (or Skills?). The instruction list includes Skills as possible heading. But we have both Requirements and Qualifications. We'll follow: Requirements for mandatory, Qualifications for preferred. Now Benefits: paragraph describing benefits. We'll put under

      Benefits

      with

      and maybe

        for list? The instruction says use
        • for any list of duties/requirements/benefits. Benefits list is a list of items: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. Also matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives. We could make a
            for those. Pay: salary range: $72,000.00 - $129,000.00. Also mention incentive based position, overtime etc. We'll put under

            Pay

            with

            . Schedule: hybrid role: defined work location includes working from home and minimum of three days per week in the office, set by manager. Employees responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40. We'll put under

            Schedule

            with

            . We must not include sections with placeholder/filler like "commensurate with experience". We have actual content. Now ensure we removed boilerplate: EEO, Equal Employment Opportunity, application instructions, etc. Also remove "Where you’ll be working" maybe we incorporated into Schedule. The sentence "In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies." That's schedule. Also "Scheduled Weekly Hours 40" is schedule. Now produce HTML. We need to wrap each section in

            heading then content. Let's craft. Note: Use proper escaping for apostrophes? Not needed. We'll output:

            About the role

            When you join Verizon you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

            Responsibilities

            • Utilizing and adhering to defined workflow and processes driving the Incident Management and mitigation efforts.
            • Owning, executing and driving all incidents to resolution using strong facilitation, organization, and time management skills.
            • Partnering with Cyber Security stakeholders and coordinating remediation activities throughout the Verizon organization and its lines of business as a part of Cyber Incident Handling and After Action Remediation.
            • Ability to communicate effectively with all levels of business including technical and non-technical audiences.
            • Collecting and documenting information to support Incident Response activities; including but not limited to artifacts, action items, timelines, and impacted elements.
            • Documenting results of the cyber threat analysis/investigation including containment, recovery, and remediation efforts.
            • Leveraging various techniques and capacities to support Cyber Incident Response and non-cyber activities.
            • Enhancing and advancing the defensive capabilities of Advanced Cyber Defense (ACD) and its subsequent ability to defend the Verizon Enterprise.
            • Recommending solutions to optimize both technical and process/procedure aspects of the end to end incident lifecycle.
            • Collaborating with Threat Intelligence, Threat Hunt, DFIR, and SOC teams to integrate relevant data into after action reviews and post-incident evaluations.
            • Tracking the implementation of post-incident recommendations and ensuring timely resolution of identified gaps, risks, or weaknesses.
            • Producing and maintaining detailed reports summarizing lessons learned, trends, and strategic insights for leadership.
            • Providing training and mentoring of junior team members.
            • May occasionally require work on nights and weekends.

            Requirements

            • Bachelor's degree or one or more years of relevant work experience.
            • Security operations and/or Incident Handling experience
            • Ability to pass and/or obtain a security clearance.

            Qualifications

            • Related Certification (A+, Network+, Security+, CISSP, GCIH, GCFA, GCFE, GNFA, GREM).
            • Information Assurance or Cyber Experience in the Telecommunications industry.
            • Experience working in a Security Operations Center (SOC) with focus on Computer Network Defense (CND).
            • Experience with dynamic and/or malware analysis.
            • Experience in Cyber Intelligence or related disciplines.
            • Experience with enterprise antivirus, EDR, IDS, Full Packet Capture, and Host/Network Forensics Tools.
            • Knowledge of Networking (including the OSI Model, TCP/IP, DNS, HTTP, SMTP), System Administration, and Security Architecture.
            • Experience executing various Incident Response Frameworks and Handling Procedures.
            • Program and Scripting Experience.
            • Experience with Regex.
            • Strong knowledge of Operating Systems: Windows, Unix/Linux, and OSX Operating Systems.
            • Experience and knowledge of cyber risks and threats related to cyber attackers.
            • Ability to manage multiple priorities in a dynamic environment.

            Benefits

            • Medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
            • Matched 401(k) savings plan.
            • Up to 8 company paid holidays per year and up to 6 personal days per year.
            • Paid parental leave, adoption assistance and tuition assistance.
            • Other incentives (award-winning total rewards package).

            Pay

            The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $72,000.00 - $129,000.00. This is an incentive based position with the potential to earn more through overtime, shift

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