Analyst II, Contract Management

Role Summary

Analyst II, Contract Management and Analysis is responsible for translating commercial revenue contracts into accurate, executable billing structures and ensuring contracts are effectively managed throughout their lifecycle. The position requires strong analytical skills and the ability to apply judgment in situations where contract terms, business intent, and system capabilities do not fully align.

Responsibilities & Essential Functions

• Contract Interpretation & Billing Execution
• Review and interpret revenue contracts and determine the appropriate billing approach, including non-standard scenarios
• Ensure accurate execution of financially relevant contract terms
• Complete contract setup and charge configuration in the billing system, aligning system setup with contract intent
• Billing Accuracy & Controls
• Validate and maintain accuracy of contract fees within the billing system
• Ensure appropriate documentation is maintained for billing changes to support audit requirements
• Contract Lifecycle Management
• Track and manage key contractual dates, terms, and obligations to support ongoing compliance
• Annual Escalations (Support Role)
• Support execution of annual contract escalations during high-volume periods, including rate updates, calculations, and related activities
• Non-Standard Billing & Issue Resolution
• Collaborate with Accounting on non-automated or moderately complex billing scenarios requiring interpretation
• Calculate and submit manual charges when automation is not feasible
• Investigate and resolve billing discrepancies and customer inquiries, identifying root cause and implementing solutions
• Systems & Process Awareness
• Maintain working knowledge of billing and terminal systems to support resolution of billing scenarios
• Support process and system improvements as needed
• Development & Growth
• Apply sound judgment when encountering unfamiliar or less-defined scenarios
• Adapt to evolving processes, systems, and tools, including increased automation
• Build cross-functional awareness over time, with opportunities to expand involvement as business needs evolve

Position Requirements

• Bachelor’s degree preferred (or equivalent relevant experience)
• Experience reviewing and interpreting contracts with a focus on financially relevant terms
• Strong analytical skills and attention to detail
• Proficiency in Microsoft Excel
• Experience with inventory or billing systems preferred (e.g., Toptech or similar)
• Petroleum industry knowledge preferred
• Certificates & Licenses: None required

Other Skills, Attributes And Abilities

• Ability to apply judgment in situations that are not clearly defined
• Strong problem-solving and organizational skills
• Able to manage multiple priorities in a fast-paced environment
• Effective communication and collaboration skills
• Flexibility and willingness to grow as responsibilities evolve

About You

To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information.

People First Culture

We want the best in you to bring out the best in us. Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today.