Analyst - Field Inspections

About the role

This position is responsible for performing field inspections of real-time gas service installations and readiness completed by SCG-authorized contractors, ensuring compliance and quality standards. The role involves coordinating and scheduling fitting work with the SCG Overhaul Department based on field assessments, customer availability & utilizing a broad range of administrative and technical expertise to prepare detailed reports.

Responsibilities

• Cover pre-inspections of service replacement and pipe fitter installations to ensure compliance and readiness.
• Prepare customer service orders for the fitting department and schedule customer appointments for fitting work.
• Independently contact customers on-site to arrange fitting work appointments.
• Generate computerized work orders for service installations and leak repair packages.
• Maintain accurate electronic and manual data, perform mathematical calculations, analyze statistical information, and safeguard the confidentiality of all documents and sensitive discussions.
• Identify service replacements within various projects, including main replacements, redundant mains, and road construction.
• Prepare service abandonment work order packages and update service card files in the Distribution Dispatch office.
• Inspect pavement installations and assist with surveys such as leak surveys and rights-of-way as required.
• Utilize BI Cast Iron Bare Steel Dashboard to document and track service renewal status and schedules.
• Verify completed work through site visits and coordinate fitting work with SCG supervision.
• Collaborate with SCG Project Management Team to update field work progress.
• Schedule service renewal fitting work directly with customers and attend in-person meetings with PMT, contractors, and SCG Management.
• Forecast Cast Iron Bare Steel workload for the Overhaul Department.
• Prepare and assemble documentation required for state and local billing on meter services and construction projects.
• Ensure all work is completed in accordance to SCG construction standards and aligned with the SCG O&M procedures.
• Ensures Abnormal Operating Conditions (AOC) are recorded or remediated.

Requirements

• Education & Experience: Bachelor’s Degree with a minimum of 3 or more years’ relevant experience preferred. Associate degree with a minimum of 6 or more years’ relevant experience preferred. High School Diploma/GED required with 8 or more years’ relevant experience and the completion of the relevant progression program.
• Knowledge: Knowledge of gas distribution construction and maintenance. Knowledge of industry federal and state regulations.
• Other: Equivalent combination of education and experience will be considered.

Qualifications

• Project Management Professional Certification.
• Degree in Engineering or experience in gas utility industry.
• Delivering for the Business: Achieving Results and Continuous Improvements Advanced. Initiative Advanced. Innovation & Creativity Competent.

Skills

• Results and customer service oriented.
• Good oral and written communications skills.
• Self-directed work skills with emphasis on multitasking.
• Computer skills applicable to MS Word, MS Excel, SAP, MS Outlook.
• Demonstrated supervisory skills.
• Strong interpersonal skills.
• Must be available for response after hours to work storms, emergencies, and critical assignments.

Benefits

Competitive benefits and growth opportunities. Generous performance-based bonuses. 12% 401(k) match. Comprehensive health, dental, and vision insurance. Tuition reimbursement. Professional development and clear career-advancement pathways.

Pay

The salary range for this position is dependent upon experience and location, ranging from $72,400 - $90,500.

Schedule

Work type: Office (on-site)