Analyst: F135 Hardware Customer Support Engineer (Onsite)

About the role

The Hardware Customer Support Engineer (CSE) plays a key role in providing technical and sustainment support for engine hardware by interfacing with the customer, program office, Field Service Engineer/Representative, and engineering organization in support of our warfighter.

Responsibilities

• Responds to Technical Field Questions (Action Requests)
• Support Engineering Investigations (Deficiency Reports)
• Technical Maintenance Manual Data Creation/Updates/Interpretation
• Author technical presentations and Field Information Notices as required
• Maintenance Awareness Briefings
• Engineering Changes / Design Reviews for Sustainment Impacts
• Field Implementation / Retrofit Planning / Service Test Letters
• Support Technical Conferences as needed
• Production Quality Notification (QN) and Escape (6015) support
• Able to travel up to 10% mostly to our F135 Field Sites

Qualifications

• You Must Have:
• Bachelor's degree in Engineering
• We Prefer:
• Existing technical knowledge of gas turbine operation
• Bachelor's degree in Mechanical, Aeronautical, Aerospace Engineering or related
• Experience may be obtained through on-the-job experience, research, coursework, or projects.

What We Offer

• Relocation Eligibility
• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world.
• Trust, Respect, Accountability, Collaboration, and Innovation.
• Benefits include medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Annual short-term and/or long-term incentive compensation programs.

Pay and Benefits

• The salary range for this role is 57,200 USD - 108,800 USD.
• This role is a U.S.-based role.
• If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

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