Analyst Data

Responsibilities

• Monitor defective purchased parts and rework activity for potential supplier warranty recovery
• Set-up and prepare shipments to suppliers
• Cook with internal teams (Warranty, Quality, Purchasing, Production, Receiving) to ensure proper documentation is completed
• Contact suppliers to request warranty authorization, RMA numbers, and credit approval
• Track warranty claims, RMAs, shipments, and credit status to completion
• Arrange shipment of defective material to suppliers when required
• Process and verify supplier credits, ensuring accuracy and timely posting
• Maintain organized electronic records and documentation in accordance with ISO requirements
• Generate and distribute regular reports on warranty activity, recoveries, trends, and open claims
• Communicate issues, delays, or risks to management in a timely manner
• Identify opportunities to improve warranty recovery processes and supplier performance

Requirements

• High school diploma or general education degree (GED) required
• Strong computer skills with proficiency in Microsoft Word, Excel, and Office applications
• Must be able to work onsite in a warehouse environment/conditions
• Experience creating and maintaining spreadsheets, trackers, and basic reports
• Ability to analyze data and present information clearly to management
• Strong written and verbal communication skills
• High attention to detail and strong organizational skills
• Ability to manage multiple claims and priorities simultaneously
• Comfortable working cross-functionally in a manufacturing environment

Preferred Qualifications

• Experience with supplier warranty processing and RMA management
• Knowledge of supply chain, purchasing, and manufacturing operations
• Experience using Power BI or other reporting/visualization tools
• Familiarity with ISO or quality management systems
• ERP/MRP system experience