Analyst, Crew Compensation

About the role

This job is a member of the Crew Scheduling Team within the Integrated Operations Division. The role is responsible for auditing and updating all American Airlines Crewmember monthly activity records and ensuring that these records are maintained in conformance with American Airline procedures as set forth in the Crewmembers respective working agreements.

Responsibilities

• Answers all pay related questions from Crewmembers and Flight payroll
• Evaluates pay claims and sends corrections to payroll
• Monitors, inputs and adjusts pay for training, temporary duty, special assignments, bid denial, sick, expenses and other special pay categories
• Calculates pay protection according to contractual guidelines
• Ability to work shifts, including weekends and holidays
• Ability to work overtime as required, sometimes with little or no advance notice

Requirements

• High School diploma or GED equivalency
• 1 year SABRE/FOS experience

Preferred qualifications include 1 year Crew Scheduling or Crew Tracking experience, and Crew Pay Compensation experience or pay compensation experience.

Skills

• Works in a highly stressful environment on a daily basis
• Must be able to exercise sound judgment in making decisions based on information gathered/reviewed
• Flexible and capable of adapting to constant change
• Ability to work with all levels of management and union groups
• Ability to review policies/procedures and recommend changes
• Cognitive skills to read and understand numbers and letters, and the ability to apply that knowledge
• Capable of reviewing work product of assigned area(s) and recommending changes to improve productivity and efficiency
• Ability to learn computer applications and apply knowledge
• Ability to prioritize tasks
• Must be able to handle multiple tasks concurrently
• Must work well under pressure and deadlines
• Must work with minimal supervision
• Must report to work on a regular and timely basis
• Must be able to speak clearly over the telephone and be understood by crewmembers regarding contractual items
• Ability to memorize computer entry codes
• Ability to understand the 24-hour clock and worldwide time zones in daily conversations with crewmembers
• Must be able to read, understand and comprehend the flight attendant or pilot labor agreements

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more