Jobs · Marketing · Illinois

Analyst, Content Specialist, Innovation

Harrison Street Asset Management · Chicago, IL · 3 wk ago
HybridMarketing$60k–$100k/yrFull-time

Innovation Department

This individual will be responsible for capturing, structuring, and maintaining the Firm's institutional knowledge as it is translated from human expertise into AI-enabled systems. The Content Specialist will extract insights from professionals across the organization and convert them into high-quality inputs that inform the development and continuous improvement of proprietary AI models. In addition, this role will support the development of internal and external-facing materials, including case studies and narrative content, that highlight the Firm's use of AI tools and techniques for key stakeholders.

Responsibilities

  • Aid in capturing, documenting, and structuring institutional knowledge from subject matter experts across the Firm, including investment, asset management, portfolio management, and Impact teams
  • Ensure consistency, clarity, and accuracy in all documented materials
  • Help build and maintain a living knowledge architecture that serves as the foundation for the Firm's AI models
  • Transcribe and summarize notes from key management, investment, and strategy meetings
  • Work with the Chief Innovation Officer to identify recurring themes, insights, and decision logic across discussions and initiatives
  • Organize and maintain a searchable, well-structured knowledge base that preserves the Firm's collective institutional judgment
  • Ai Model Collaboration
  • Work closely with engineering and data teams as AI models are trained, tested, and refined
  • Assist in updating and curating content as models evolve and new insights are generated
  • Serve as a quality bridge between human expertise and machine interpretation, ensuring fidelity between what professionals know and what models learn
  • Thought Leadership & Communication
  • Aid the Chief Innovation Officer in developing marketing and communications materials related to the Firm's AI strategy and applications
  • Draft case studies, internal briefings, and stakeholder-facing narratives demonstrating the practical use of AI tools and techniques
  • Support broader firm-wide storytelling around innovation and institutional knowledge, helping articulate the Firm's differentiated approach to AI in investment management

Requirements

  • Bachelor's degree in Communications, Marketing, Journalism, English, or a related field
  • 1–3 years of experience in writing, content development, research, marketing, or communications
  • Exceptional writing, editing, and synthesis skills, with the ability to translate complex ideas into clear, structured content
  • Strong organizational skills and attention to detail
  • Interest in AI, knowledge management, and emerging technologies (direct technical experience not required)

Preferred

  • Prior experience in financial services, investment management, or real estate
  • Familiarity with AI/ML concepts, large language models, or knowledge management systems
  • Experience with transcription, interview-based research, or qualitative data synthesis

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