Analyst, Content Specialist, Innovation
Harrison Street Asset Management · Chicago, IL · 3 wk ago
HybridMarketing$60k–$100k/yrFull-time
Innovation Department
This individual will be responsible for capturing, structuring, and maintaining the Firm's institutional knowledge as it is translated from human expertise into AI-enabled systems. The Content Specialist will extract insights from professionals across the organization and convert them into high-quality inputs that inform the development and continuous improvement of proprietary AI models. In addition, this role will support the development of internal and external-facing materials, including case studies and narrative content, that highlight the Firm's use of AI tools and techniques for key stakeholders.
Responsibilities
- Aid in capturing, documenting, and structuring institutional knowledge from subject matter experts across the Firm, including investment, asset management, portfolio management, and Impact teams
- Ensure consistency, clarity, and accuracy in all documented materials
- Help build and maintain a living knowledge architecture that serves as the foundation for the Firm's AI models
- Transcribe and summarize notes from key management, investment, and strategy meetings
- Work with the Chief Innovation Officer to identify recurring themes, insights, and decision logic across discussions and initiatives
- Organize and maintain a searchable, well-structured knowledge base that preserves the Firm's collective institutional judgment
- Ai Model Collaboration
- Work closely with engineering and data teams as AI models are trained, tested, and refined
- Assist in updating and curating content as models evolve and new insights are generated
- Serve as a quality bridge between human expertise and machine interpretation, ensuring fidelity between what professionals know and what models learn
- Thought Leadership & Communication
- Aid the Chief Innovation Officer in developing marketing and communications materials related to the Firm's AI strategy and applications
- Draft case studies, internal briefings, and stakeholder-facing narratives demonstrating the practical use of AI tools and techniques
- Support broader firm-wide storytelling around innovation and institutional knowledge, helping articulate the Firm's differentiated approach to AI in investment management
Requirements
- Bachelor's degree in Communications, Marketing, Journalism, English, or a related field
- 1–3 years of experience in writing, content development, research, marketing, or communications
- Exceptional writing, editing, and synthesis skills, with the ability to translate complex ideas into clear, structured content
- Strong organizational skills and attention to detail
- Interest in AI, knowledge management, and emerging technologies (direct technical experience not required)
Preferred
- Prior experience in financial services, investment management, or real estate
- Familiarity with AI/ML concepts, large language models, or knowledge management systems
- Experience with transcription, interview-based research, or qualitative data synthesis