Analyst/Consultant - AfterSales

Position Overview

This position is part of an account team responsible for supporting the delivery and evolution of the AfterSales Performance - Urban Science solution, with responsibility for managing monthly reporting, advanced analytics, and ongoing network support. The position requires close collaboration with client stakeholders to ensure accurate, timely, and insight-driven deliverables.

Key Responsibilities

• Process and analyze complex datasets
• Develop advanced SQL queries and stored procedures
• Produce clear, visually compelling reports and presentations that translate data into actionable business insights
• Preferred experience with SSIS automations
• Provide hands-on support across analytics tools and sustainment and project-based work
• Demonstrate strong workload management, technical expertise, and the ability to effectively manage client relationships and expectations in a fast-paced, collaborative environment

Preferred Experience

• Experience with SSIS automations

Work Schedule

The role follows a hybrid schedule, with in-person work at our Plano, TX office approximately twice per week and occasional visits to client sites as needed. Flexibility may evolve based on business needs. During onboarding, additional in-person time may be required to support hands-on training and a smooth start.

Company Culture

URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.

We are committed to creating an inclusive and welcoming workplace where diverse perspectives drive better outcomes for our employees, clients, and communities. We are proud to be an equal opportunity employer and make all employment decisions based on qualifications, merit, and business needs. We are committed to equitable practices across hiring, development, career growth, and compensation. In accordance with applicable federal and Texas law, we do not discriminate in any aspect of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

Education and Certifications

• University degree required; technical degrees are strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution.
• Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role.
• Minimum of 0-2 years related work experience preferred for Analyst level
• Minimum of 2-4 years related work experience required (4 years' experience preferred) for Consultant level
• Certification of Apprentice for one practice area preferred (or external equivalent) for Analyst Level
• Certification of Apprentice for one practice area required (or external equivalent) for Consultant Level
• Urban Science Ambassador
• Statistics 1 & Basic Statistics Assessment (or external equivalent)
• Intro to Operations Research (or external equivalent)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.