Analyst, Brokerage Operations Tax

About the role

Are you passionate about tax regulations and financial services? As a Brokerage Tax Analyst at Fidelity Investments, you will act as a technical expert on U.S. withholding tax requirements, assisting our brokerage and retirement businesses. This position blends extensive tax knowledge with data analysis, operational risk oversight, and technology support to guarantee accurate withholding, remittance, reporting, and regulatory adherence.

Responsibilities

• Serving as a primary subject matter expert for backup withholding, nonresident alien (NRA) withholding, and retirement withholding regulations.
• Analyzing large data sets to identify withholding exceptions, trends, root causes, and emerging risks.
• Partnering with technology teams to automate manual processes and improve tax-related systems and controls.
• Leading complex tax research, issue resolution, and regulatory interpretation activities.
• Supporting implementation of new IRS/federal and state tax reporting and withholding requirements.
• Performing oversight of withholding reconciliations, remittances, and tax reporting accuracy.
• Developing business requirements, testing strategies, and operational readiness plans for tax-related initiatives.
• Finding opportunities to reduce operational risk through stronger controls, monitoring, and process redesign.
• Supporting audits, examinations, and regulatory inquiries by providing subject matter expertise and documentation.

Requirements

• Bachelor’s degree in Accounting, Taxation, Finance, Economics, Information Systems, or related field preferred.
• 3+ years of experience in financial services tax operations, withholding tax, information reporting, or regulatory reporting.
• CPA, MST or equivalent experience, EA, or advanced tax certification preferred.
• Subject expertise in NRA withholding (Chapter 3 and Chapter 4/FATCA), Backup withholding, Retirement withholding requirements.
• Experience with forms W-8 and W-9 documentation requirements.
• Deep understanding of IRS withholding and reporting regulations.
• Demonstrated ability to interpret, apply, and communicate complex IRS regulations.
• Strong data analytics skills applying SQL, Excel, Power BI, Alteryx, Tableau, or similar analytical platforms.
• Ability to write business requirements and support system testing for tax-related technology improvements.
• Knowledge of workflow automation, AI-enabled solutions, and process improvement methodologies.
• Understanding of tax reporting platforms, brokerage operations, and client account servicing environments.

Team

Our team is responsible for withholding, remitting, and filing for federal and state requirements. The team also manages annual tax form requirements for retirement accounts, college savings accounts, and non-resident aliens, as well as testing and validation of their related forms for production. We have daily responsibilities for sending large amounts of money on behalf of the customers, to different government agencies at varying times and frequencies. Incorrect remittance can result in large fines to the firm, making their accuracy critical. We process ad-hoc and proactive service requests.

Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.