Analyst 2, Data Analytics & Business Intelligence

About the Role

Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes, and summarizes business, operations, employee, customer, and/or economic data to develop business intelligence, optimize effectiveness, predict business outcomes, and support decision-making. Involved with key business decisions by conducting analyses that inform business strategy, including impact measurement of new products or features, optimization of business processes through A/B testing, customer segmentation, and deep-dive analyses to understand drivers of key business trends.

This position is also responsible for developing frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity.

Responsibilities

• Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
• Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
• Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
• Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.
• Combines data as needed from disparate data sources to complete analysis.
• Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
• Develops forecasting models to predict sales, demand, and other key business metrics.
• Analyzes the results of campaigns, offers, or initiatives to measure their effectiveness and identifies opportunities for improvement.
• Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to company executives and decision-makers.
• Promotes and evangelizes a culture of excellence, data-driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
• Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Other duties and responsibilities as assigned.

Requirements

• Bachelor’s Degree (preferred, but Comcast may consider applicants with a combination of coursework and experience or extensive related professional experience).
• 2-5 years of relevant work experience.

Skills

• Microsoft Excel
• Structured Query Language (SQL)
• Data Analytics
• Analytics

Pay

This role can be performed in Colorado, Illinois, Maryland, and Minnesota with a pay range of $66,115.55 - $109,090.66. Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards package, which may also include commissions (for sales positions) or bonuses (for non-sales positions).

Benefits

Comcast provides best-in-class benefits to eligible employees, designed to support physical, financial, and emotional well-being. Benefits include a variety of options, expert guidance, and tools personalized to meet individual needs, such as:

• Health, dental, and vision insurance
• Retirement savings plans
• Paid time off and leave programs
• Employee assistance programs
• Additional perks and discounts