Amusement Manager

Compensation is from $72,000 USD to $88,000 USD per year, plus a $5,000 sign-on bonus.

About the role

The Amusement Manager is a technical expert who keeps our games in "ideal playing conditions," providing leadership to our Game Technicians while positively impacting the business and delivering excellent guest service.

What we're looking for

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene
• Able to diagnose and repair amusement arcade games and virtual reality games
• Friendly, engaging management style that guests and employees enjoy
• Ability to handle high-volume days (100K guests) while walking five miles per shift and working an average of 50-hour work weeks
• Communication skills that inspire fun and elevate team performance
• Thrive on instant satisfaction, improving guest experiences and team performance

Requirements

• 21+ years of age
• 3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
• Ability to lead a team to create a memorable guest experience
• Comfortable working in a fast-paced, noisy environment with distracting conditions
• Strong communication skills, both oral and written, regarding all job responsibilities
• Strong business acumen
• Ability to work weekends, nights, and holidays

Responsibilities

• Act as the head coach for a team of Game Technicians, responsible for hiring, training, developing, and retaining top talent
• Create and maintain a safe, secure, and sanitary environment for all guests and staff
• Keep arcade equipment maintained and in proper working order
• Adhere to all outlined preventative maintenance programs
• Monitor and perform daily store maintenance as instructed
• Strive for 100% "game playability" and repair games on the fly

Benefits

• Competitive salary
• Quarterly bonus program
• Health, dental, vision, and long & short-term disability insurance
• Employee Assistance Program
• Buster’s Legacy Fund (supports team members during difficult times)
• 401K matching plan
• Free food
• Free gameplay
• Large leadership team with multiple managers per shift
• Fun work environment
• Career growth opportunities across two brands (Dave & Buster’s and Main Event Entertainment)

Pay

$72,000 – $88,000 USD per year, plus a $5,000 sign-on bonus.

Schedule

Average of 50 hours per week, including weekends, nights, and holidays.