AMS360 and Applications Trainer

About the role

We are one of the fastest-growing insurance agencies within the top 100 brokers in the United States. As an Applications Trainer, you will play a vital role in our team's success by conducting site visits and remote meetings with agencies to provide training on the features and operation of our AMS360 insurance agency management system.

Responsibilities

• Conduct site visits and remote meetings with agencies to provide training on the features and operation of our AMS360 insurance agency management system.
• Maintain workflows, create job aids, and promote best practices.
• Deliver both onsite and remote training courses for introductory and intermediate level users.
• Timely and detailed responses to agency partners' support requests.
• Assist in data clean-up before and after conversion.
• Manage multiple projects with well-defined plans and deadlines.
• Evaluate results and initiate changes to help us achieve our organizational objectives.

Requirements

• Advanced knowledge of AMS360 insurance agency management system software (required).
• Ability to develop workflows and job aids.
• Ability to work with an agency on specific workflow development that may be needed.
• Working knowledge of PL Rater, Insurelink, and Work Smart preferred.
• Demonstrated ability to problem-solve and anticipate solutions.
• Experience in insurance policy lifecycle management.
• Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Effective prioritization and deadline management skills.
• Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization.
• Competence in collaboration tools such as WebEx, Zoom, or Teams.
• Adaptability to changing priorities, demands, and timelines through analytical and problem-solving capabilities.
• Willingness to travel domestically, up to 20% of the year.

Knowledge, Skills And Abilities (KSA)

• Working knowledge of PL Rater, Insurelink, and Work Smart preferred.
• Demonstrates ability to problem solve and anticipate solutions.
• Professional, organized, and strong communicator. Must be able to communicate ideas, concepts, and strategies to all levels of the organization.

What We Offer

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities

Equal Opportunity Employer

King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in making a difference in the insurance industry.