Applications Trainer

About the role

As our Application Professional, you will be a vital technical innovator, creating and maintaining robust applications supporting our business operations. You will develop, test, implement, and maintain web-based applications, troubleshoot system issues, improve applications, and leverage healthcare knowledge for complex tasks within our dynamic IT environment. Success requires strong technical development skills, an analytical problem-solving mindset, and a commitment to delivering high-quality software solutions that advance our mission.

Responsibilities

• Assist leadership and IT with clinic AEHR implementation and support
• Suggest changes to existing systems, procedures, and configurations to leverage new concepts, methods, technology, and healthcare information processing requirements
• Work with other healthcare delivery tools to promote connectivity between all applications, ensuring high-quality, cost-effective healthcare
• Escalate issues that may compromise patient safety or adversely impact clinical workflow, project timelines, goals, or budget
• Analyze clinic issues and requests, determine feasibility and need, and collaborate with appropriate departments for changes
• Monitor projects and report any deviations in schedules or work plans to management or the project manager

Requirements

• Bachelor’s degree in Business, HR, or a related field (required)
• 5–7 years of professional training or experience in software/computer applications (required)
• Healthcare/medical industry experience (required)
• Proficiency with Epic Front Desk and Insurance workflows (preferred)

About the team

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are consistently recognized for excellence by organizations such as U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee.

Pay

$26.70 – $39.71 per hour