AML QC Analyst II

About the role

Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation. At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you. Check out our video here!

The AML QC Team will focus on conducting Quality Control (QC) reviews on the outcomes of triaged AML alerts and completed AML investigations; the QC team is responsible for filing any necessary Suspicious Activity Reports (SARs) to the Financial Crimes Enforcement Network (FinCEN). The AML QC team ensures adherence to internal bank policies as well as regulatory requirements pertaining to Bank Secrecy Act/Anti Money Laundering and the Office of Foreign Assets Control (BSA/AML & OFAC). The AML QC Analyst II is responsible for conducting ongoing, scheduled QC reviews for Coastal Community Bank’s (CCB) AML functions, maintaining a high degree of productivity and accuracy in reviews and filings, may be tapped for special projects, and is encouraged to suggest enhancements to team processes. This position may include assisting with periodic quantitative and qualitative analysis of the AML documentation needed across all business lines for customers, products, services, and channels.

Responsibilities

• Conduct Quality Control audits on team workflow processes and their timeliness, and prepare summaries for management team regarding QC reviews, including observations and recommendations.
• Process cases with an increased complexity level such as fraud rings, high dollar, high risk cases independently.
• Identify trends and/or typologies within QC reviews of deficiencies in the AML review and documentation process, and recommend enhancements based on trends in QC data.
• Maintain knowledge of Banking products and services including those considered complex or High Risk such as Money Service Businesses (MSBs), Private ATM owners, Marijuana Related Businesses (MRBs); as well as knowledge of current and former Banking as a Service (BaaS) partners and their relevant products and services.
• May partner with the AML QC Manager and Risk Operations leadership on the development of written procedures and processes to ensure completion of required tasks. May assist in the development of enterprise-wide policies, procedures and required risk assessments.
• Follow all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BS