AmeriCorps Program Specialist - Hybrid (CT based)

About the Role

The AmeriCorps Program Specialist will work closely with the AmeriCorps Program Director and is responsible for the coordination of ongoing member development and supporting the Program Director in successful design and implementation of program support elements to ensure achievement of overall grant and program goals. The AmeriCorps Program Specialist is a key member of the AmeriCorps team responsible for supporting the development, design, implementation, and evaluation of member development activities.

Delivery methods for member development include video conferencing, video recordings, site visits, and in-person/virtual consultations.

Responsibilities

• Providing clerical, organizational, and technical support for the AmeriCorps team, including staff and members.
• Supporting coordination and project management on cross-AmeriCorps/CHC initiatives, as requested or needed.
• Supporting member recruitment activities, including creating social media and marketing materials, connecting with schools, colleges, and community partners, and recruiting at community events and employment fairs.
• Assisting the Program Director with AmeriCorps Member recruitment by screening applicants, scheduling interviews, coordinating the selection process, and maintaining an applicant database with acceptance and decline information.
• Assisting the Program Director with the content, scheduling, and facilitation of Pre-Service Orientation for new members.
• Aiding in the development and coordination of ongoing member development, retention, and Life After AmeriCorps activities.
• Planning and developing a schedule of monthly training opportunities for AmeriCorps Members in partnership with the Program Director.
• Fostering esprit de corps among AmeriCorps members and leading monthly team meetings that include training and development activities to strengthen Members’ knowledge and skills.
• Planning and developing statewide Member service projects and tracking all service projects for reporting purposes.
• Supporting members in building relationships, finding solutions to challenges, and meeting deadlines and deliverables identified in the AmeriCorps grant.
• Maintaining member files to ensure compliance with AmeriCorps rules and regulations.
• Assisting the Program Director in conducting program evaluation activities, including administering surveys and assisting with data collection and analysis to maintain program quality and make improvements.
• Working with the Program Director to plan and strategize effective program improvements, identifying gaps in program procedures, member experience, retention practices, and supervisor trainings.
• Supporting the Program Director with grant development and reporting, including brainstorming elements of a work plan, coordinating with partner organizations for letters of support, and proofreading for grammar and format.
• Managing grant deliverable timelines with the Program Director.
• Assisting in the timely off-boarding/exiting of members.
• Establishing and maintaining relationships with community agencies for member training, professional development, and service opportunities.
• Collecting, reviewing for accuracy, and noting trends in data from members, including monthly reports, timesheets, and internal/external databases related to AmeriCorps requirements.
• Recording and maintaining member development data, such as attendance training logs, training presentations, and evaluation surveys.
• Conducting bi-annual audits of member position descriptions.
• Scheduling and effectively running regular meetings with CHC staff and external organizations as needed.
• Assisting with creating content for marketing purposes in collaboration with CHC’s Communications team, including eBlasts, newsletters, printed collateral, and maintaining/updating assigned AmeriCorps webpages.
• Attending in-services, training days, conferences, workshops, and community meetings.
• Demonstrating professional responsiveness and adaptability to rapid change.
• Building constructive and effective relationships both internally and externally.
• Performing other duties as assigned.

Qualifications

• Minimum of a Bachelor’s degree, preferably in a health, social work, or public administration-related field.
• 1-3 years of work experience, preferably in a health-related field and/or with project support experience.

Skills

• Excellent oral and written communication skills, with high involvement with staff, members, colleagues, outside vendors, and the community.
• Proficiency in Microsoft Office, internet-related applications, survey software, and database software.
• Excellent time management and organizational skills.
• AmeriCorps or other national service experience and/or experience managing an AmeriCorps program or similar program.
• Experience with facilitating, public speaking, and training.

About the Organization

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations. It is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut and extends access to specialty care for more than 2.5 million individuals across the U.S. It serves as a national accrediting body for organizations training advanced practice providers and offers accredited education and training for Medical Assistants in multiple states.

As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS addresses challenges faced by providers caring for underserved communities. It creates innovative and impactful initiatives led by nationally and internationally recognized experts. The system honors Lillian Reba Moses (1924-2012) and Gerard (Gerry) Weitzman (1938-1999), whose vision and commitment to justice and equity in healthcare form the foundation of the Moses/Weitzman Health System.

Location

Middletown, Connecticut (Weitzman Building). Full-time position.

Physical Requirements

Works primarily in a moderate sedentary environment. Physical effort generally involves occasional walking between building sites and occasional travel to other CHC locations.