AmeriCorps Family Advocate | Posada Esperanza

About the Role

The AmeriCorps Family Advocate helps newly arrived moms and kids who live in our shelter to create a step-by-step plan to reach their goals, navigate their new surroundings, and attain sustainable housing. They work individually and as a team to problem-solve and search for opportunities for our residents. The AmeriCorps Family Advocate participates in shelter shifts to maintain the shelter and provide support to the residents. These shifts include evening, holiday, and weekend shifts. This role is staffed through our partner AmeriCorps programs.

Responsibilities

• Meet with assigned case management residents weekly
• Communicate information, options, and expectations to newly arrived shelter residents
• Discuss the client’s housing goals and help them draft a step-by-step plan to achieve that goal
• Help clients look for housing, visit apartments, apply, and move
• Gather furniture resources and kitchen donations and assist with the move-out process
• Collaborate with the Child Advocate and other team members to coordinate care for the residents
• Help clients practice getting to appointments (this includes helping them get to legal appointments in San Antonio)
• Attend weekly staff and case management meetings
• Track client information and maintain updated case notes
• Participate in shelter shifts and operations (e.g., organizing and distributing donations, phone calls and email responses, cleaning and waste management, resolving conflict, etc.)
• Help prep rooms and complete paperwork for new intakes

Qualifications

• Be proficient in Spanish, French, or Portuguese
• Have experience and/or strong interest in working with immigrant communities
• Be comfortable communicating with clients across different languages and cultures
• Show adaptability and problem-solving skills
• Have a Bachelor’s Degree

Pay and Benefits

• $23,800 for an 11-month term (equivalent of $14/hr)
• Health Insurance through AmeriCorps
• An education stipend of $6,895 upon program completion

Schedule

40 hours per week: 30 hours on-site shifts and case management, 10 hours off-site case management and remote work (e.g., appointments, apartment visits, case notes, etc.)