Americas Lab Capabilites Lead
About the role
Barry Callebaut is a global organization committed to growth, sustainability, and innovation. As a best-in-class employer, we seek passionate individuals who thrive in a dynamic environment. The Regional Laboratory Capabilities Lead is responsible for driving strategic vision and operational excellence across North America.
Key responsibilities
Plan and execute physical audits of internal and external microbiology and analytical labs according to ISO17025 and GLP standards.
Ensure follow-up and closure of audit findings through effective CAPA management, consolidate and report audit data, and maintain overall oversight of the audit program performance.
Develop and implement the regional laboratory strategy aligned with corporate objectives, driving operational efficiency, innovation, and continuous improvement.
Lead initiatives to standardize laboratory processes, optimize workflows, and enhance data management systems to ensure consistent and reliable results across the region.
Ensure all approved laboratories in the region (external and internal) operate in full compliance with industry regulations, safety standards, and quality protocols. Establish and lead laboratory audits, global ring tests, and performance evaluations.
Work closely with key stakeholders, including suppliers, customers, Global Quality, R&D, operations, and quality assurance teams to integrate laboratory efforts into broader business strategies and continuous improvement initiatives. Act as a liaison between laboratory operations and senior leadership, providing updates and recommendations for regional improvements aligned with organizational goals.
Build and align training programs for laboratory personnel, supporting laboratory managers to ensure high standards of performance, technical expertise, and compliance with qualifications and certifications.
Implement key performance indicators (KPIs) to track and assess lab performance, using data-driven insights to drive decision-making and improve laboratory operations.
Lead regional laboratory projects from conception to implementation, ensuring alignment with strategic objectives and timely delivery of results.
Optimize laboratory resource allocation and budgeting, identifying opportunities for cost savings while maintaining high levels of operational efficiency and service quality.
Oversee and coordinate implementation of laboratory quality and data management systems such as SAP, QNECT, OPUS NIR, Rheometer, LIMs, and APOLLO. This includes guiding local sites on the initial setup and regular reviews of system usage.
Champion the adoption of new technologies and methodologies, driving laboratory modernization efforts to stay ahead of industry trends and maintain a competitive edge.
About you
Bachelor's and/or Master's Degree in Biology, Microbiology, Chemistry, or Food Science or equivalent.
Hands-on laboratory testing experience.
Experience in leading and managing food testing laboratories.
Experience in leading external audits.
Formal training and certification in ISO 17025 Laboratory Management System and Laboratory Audit Systems preferred.
Strong laboratory management and data analysis skills.
Strong written and verbal communication skills, analytical ability, leadership strengths, and ability to work effectively with a team.
Willingness to travel within the region on a regular basis (approx. 30%) with flexibility to increase travel up to 50% during initial rollout and peak audit periods.