Amenities Attendant

Job Overview

Responsibilities

• Tidying common areas
• Cleaning restrooms
• Mopping
• Vacuuming
• Ensuring windows and equipment are well-maintained, safe, and ready for use
• Assisting residents and guests by answering questions about the amenities and community
• Enforcing Clubhouse rules and safety regulations
• Cleaning, disinfecting, and maintaining neatness of the Clubhouse including ALL amenities (pool/hot tub/sauna), gym and equipment, ladies/men's rooms/showers/office area/pool area/indoor tennis courts area and clubhouse lobby
• Overseeing the pool area and all other amenities in regards to safety, cleanliness and rules and regs of the area
• Making safety announcements when applicable (during storms or if a bio hazard is discovered)
• Maintaining an inventory of all poolside/gym and tennis court/pickle ball/ping pong ball equipment to always be in good working condition for guests
• Providing information and services to residents and guests
• Aids in setting up and breaking down poolside activities as needed (including cornhole and other outdoor activities if requested)
• Ensuring bathers are showering prior to entering pool
• Cleaning up the general pool area by returning chairs and equipment back to proper locations at the end of each shift so area is clean, presentable and usable the next morning
• Reporting any safety or maintenance concerns to Manager or on-site office staff
• Maintaining bathrooms and general cleaning of facility (including toilet cleaning, trash emptied, floors swept, vacuumed, mopped as applicable)
• Maintaining inventory of sports equipment (ping pong, Tennis, Pickle ball and others) to ensure they are in good working order for guest use and reporting any damages or replacements needed to office staff
• Inspecting Gym equipment for missing or broken parts and disinfecting gym equipment at the end of each shift

Qualifications

• Minimum of High School diploma
• CPR/AED Certification is desirable
• Experience in the hospitality or service industry highly recommended
• Experience and training in customer service is highly desirable
• Experience in an aquatic setting desirable
• Position requires custodial/janitorial cleaning skills such as window cleaning, floor mopping, restroom cleaning, sweeping, dusting, vacumming and other cleaning methods
• Work in a team environment
• Highly effective interpersonal skills, problem solving abilities, and advanced communication skills a plus
• Must present a professional image
• Must be outgoing and able to work with all types of people
• Accountable for one’s own work, decisions and safety of oneself and safety of oneself and others
• Capable of working extended hours, including evenings, weekends and holidays as necessary
• Effective written and verbal communication skills
• Multiple language fluency is desirable
• Strong customer service, communication and interpersonal skills required
• Ability to lift 30 – 50 lbs
• Work in an upright standing position for long periods of time
• Walk and climb stairs
• Reach with hands and arms
• Communicate, receive and exchange ideas and information by means of the spoken and written word
• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Ability to respond to emergencies in a timely manner
• Ability to work flexible hours and weekends