Ambulatory Program Assistant Coordinator (APAC) - Orange Primary Care

About the Role

Assists RN with additional and unique needs of the patient population. Performs clinical functions (e.g. vital signs, medication review, pending of medication refills), assists RNs with administrative tasks, and provides general support to RNs. Under the direction of the manager or designee, supports clinic functions by retrieving medical records, covering Epic In Baskets, obtaining prior authorizations, and assisting with procedures. Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients.

Responsibilities

• Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure.
• Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs.
• Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
• Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
• Assists in developing and implementing patient/family teaching plans based on identified health education needs and the condition and age of the patient.
• Provides for a safe environment and safe delivery of care.
• Performs administrative support responsibilities.
• Demonstrates teamwork in the delivery of patient care.
• Contributes to and assists with the professional development of others.
• Recognizes the importance of time-sensitive issues.
• Assumes responsibility for professional development of self and others according to departmental policy.
• Other duties may be assigned in accordance with specialties served.

Requirements

• High School Diploma or equivalent required.
• 3 years of clinical experience.
• Current Medical Assistant Certification through a recognized national professional association (e.g., AAMA, AMT, NAHP, ARMA, NHA) OR Emergency Medical Technician (EMT) or Paramedic certification from the Virginia Department of Health (EMT-Intermediate, Advanced EMT, or Paramedic).
• American Heart Association (AHA) Health Care Provider BLS certification required.

Physical Demands

• Ability to lift/push/pull 20–50 lbs.
• May be exposed to chemicals, blood/body fluids, and infectious disease.

Pay

$20.88 - $29.03 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Savings Plans and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

About the Organization

UVA Health is a world-class Magnet Recognized academic medical center and health system with a Level 1 trauma center. The 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. UVA Health is one of 70 National Cancer Institute-designated cancer centers. UVA Health Children’s is ranked as the best children's hospital in Virginia, with 9 specialties ranked among the best in the nation. The health system’s footprint includes 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.