Ambulatory Program Assistant Coordinator (APAC) - Family Medicine Primary Care Center

Assists RN with additional and unique needs of the patient population. Under the direction of the manager or designee, supports clinic functions by performing clinical tasks, administrative duties, and general support to ensure efficient operations.

Responsibilities

• Perform clinical functions such as vital signs, medication review, and pending medication refills.
• Assist RNs with administrative tasks, including retrieving medical records, covering Epic In Baskets, obtaining prior authorizations, and assisting with procedures.
• Support the RNCC and/or LIP in ensuring effective and efficient clinic operations while maintaining accurate communication with team members, referring providers, and patients.
• Assist the registered nurse and/or provider with collecting patients’ physical, psychological, social, and cultural data according to practice standards and institutional policy/procedure.
• Organize and prioritize patient care activities considering patient and interdisciplinary team needs.
• Implement age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
• Provide care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
• Assist in developing and implementing patient/family teaching plans based on identified health education needs and the patient’s condition and age.
• Ensure a safe environment and safe delivery of care.
• Perform administrative support responsibilities.
• Demonstrate teamwork in the delivery of patient care.
• Contribute to and assist with the professional development of others.
• Recognize the importance of time-sensitive issues.
• Assume responsibility for professional development of self and others according to departmental policy.
• Perform other duties as assigned in accordance with specialties served.

Requirements

• High School Diploma or equivalent required.
• 3 years of clinical experience.
• Current Medical Assistant Certification through a recognized national professional association (e.g., AAMA, AMT, NAHP, ARMA, NHA) OR Emergency Medical Technician (EMT) or Paramedic certification from the Virginia Department of Health (EMT-Intermediate, Advanced EMT, or Paramedic).
• American Heart Association (AHA) Health Care Provider BLS certification required.

Physical Demands

• Ability to lift, push, or pull 20–50 lbs.
• May be exposed to chemicals, blood/body fluids, and infectious disease.

Pay

$20.88 - $29.03 hourly. Individual compensation will be determined by qualifications, previous work experience, and education.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Paid time off, long-term and short-term disability, and retirement savings plans.
• Health savings plans and flexible spending accounts.
• Certification and education support.
• Generous paid time off.

About the Organization

UVA Health is a world-class Magnet-recognized academic medical center and health system with a Level 1 trauma center. Ranked as "High Performing" in 5 adult specialties and 14 conditions/procedures by the 2023-2024 U.S. News & World Report “Best Hospitals” guide. UVA Health is one of 70 National Cancer Institute-designated cancer centers, and UVA Health Children’s is named the best children’s hospital in Virginia, with 9 specialties ranked among the best nationally. The health system includes 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.