Ambulatory Program Assistant Coordinator (APAC) - Medical/ Surgical Subspecialty Clinics

About the role

Assists clinic teams with additional and unique needs of the patient population. Perform clinical functions (e.g. vital signs, medication review, rooming patients, EKGs, Body Composition Analysis Testing, Laryngoscopy support) assist RNs with administrative tasks, including but not limited to FMLA paperwork, and provide general support to RNs.

Responsibilities

• Under the direction of the manager or designee, provide general support to Clinic Nurse Manager by assisting with clinic throughput, staff schedules, ordering supplies, retrieving medical records, covering Epic In Baskets, obtaining prior authorizations.
• Affords assistance to the RNCC and/or LIP in ensuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients.
• Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure.
• Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs.
• Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
• Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
• Aids in developing and implementing patient/family teaching plans based on identified health education needs and condition and age of the patient.
• Ensures a safe environment and safe delivery of care.
• Performs administrative support responsibilities.
• Demonstrates teamwork in the delivery of patient care.
• Contributes to and assists with the professional development of others.

Requirements

• Education: High School Diploma or equivalent required.
• Experience: 3 years clinical experience.
• Licensure: American Heart Association (AHA) Health Care Provider BLS certification required. Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).
• Requirement: Virginia Department of Health Emergency Medical Technician – Intermediate EMT, Advanced EMT, or Paramedic required.

Pay

The pay range for this role is $20.88 - $29.03 hourly.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off