Ambulatory Care Nurse (FGP) Manhattan - Multispecialty
About the Role
We have an exciting opportunity to join our team as an Ambulatory Care Nurse. The successful candidate will support the coordination, integration, communication, implementation and evaluation of nursing practice and clinical policies and procedures. The role includes participation in site and organizational quality and performance improvement activities, systematic collection of patient healthcare data using appropriate assessment techniques and instruments, and collaboration with licensed providers to develop patient‑centered plans of care that prescribe interventions to attain expected outcomes. The Ambulatory Care Nurse provides comprehensive care, including administration of treatments and medication, acting as a sentinel for untoward events or symptoms, disease‑prevention guidance, rehabilitation care, public health care, and supportive care for symptom relief, health teaching and counseling.
Responsibilities
- Performs physical examinations and diagnostic tests; collects patient health history and records information in the electronic health record.
- Provides information, counsel, and education to patients and families regarding test results and treatment plans as directed.
- Administers medications (including vaccinations, IV therapy, oxygen), provides comprehensive wound care, and conducts phone and in‑person patient triage for clinical concerns.
- Assesses and monitors patient responses to various treatments, procedures, and anesthesia; interprets patient information and makes treatment decisions as appropriate.
- Consults with clinical supervisors and licensed providers to determine optimal treatment plans.
- Directs, supervises, and delegates to licensed practical nurses, medical assistants, and technicians to support patient flow and efficiency.
- Performs other duties as needed.
- Supports coordination, integration, communication, implementation and performance evaluation of nursing practice and clinical policies and procedures.
- Ensures clinical compliance with patient‑safety initiatives and reporting.
- Supports key quality initiatives (e.g., MIPS, care‑gap management) to impact clinical outcome measures.
- Demonstrates knowledge of NYULH Service Standards and incorporates them into responsibilities.
- Participates in activities related to NYULH clinical standards and external agency regulations.
- Collaborates with interdisciplinary team members and promotes collegial relationships.
- Serves as a support and resource for nursing, other clinical staff, and providers.
- Participates in clinical inquiry and evidence‑based practice activities.
- Provides emergency care in accordance with organizational policy.
- Delegates and oversees specific nursing interventions to implement patient care plans.
- Engages in self‑assessment and professional growth activities; seeks, acquires, and maintains current nursing knowledge and competence.
- Acts as a mentor to peers and colleagues; reports professional misconduct appropriately.
- Executes medical regimens prescribed by licensed providers (physicians, dentists, NPs, certified midwives, PAs, podiatrists).
- Assesses patients, identifies unmet needs, and plans comprehensive care.
- Identifies co‑morbidities or emergent complications and reports them for provider intervention.
- Integrates care with other health‑care providers (respiratory therapists, PTs, social workers, dietitians, navigators, discharge planners).
- Provides direct care services, including treatment administration, disease‑prevention guidance, rehabilitation, public health care, and supportive symptom‑relief care.
- Collects and documents patient clinical history and assessment data.
- Performs onsite testing (point‑of‑care labs, EKG, specimen collection, auditory/visual tests, psychiatric/physical risk screening, fetal monitoring, spirometry, allergy skin testing, TB skin testing, etc.).
- Performs medical and nursing treatments per plan of care, provider orders, and NYSBON scope of practice.
- Performs procedures such as hot/cold applications, orthopedic appliance placement/removal, casts, splints, suture and staple removal, urinary bladder irrigation (with/without chemotherapy), catheter care, ear irrigation.
- Applies and removes dressings; performs wound care; assists with minor and major procedures.
- Monitors patients pre‑, intra‑, and post‑procedure; administers medications (IM, PO, SQ, ID, IV, topical, inhalation, ocular, vaginal, rectal) following nursing rights and organizational policies, including oxygen therapy.
- Facilitates medication refills by reviewing clinical information and preparing orders for provider authorization in the EMR.
- Administers IV therapy (blood products, fluids, chemotherapy with certification); starts and discontinues peripheral IV lines; maintains peripheral and central IV lines and manages complications.
- Manages clinical in‑baskets and ensures timely closure of encounters.
- Receives, documents, and reports critical lab values; relays normal and abnormal results to patients as directed.
- Performs preliminary review of results for prioritization of urgent findings and notifies provider for final verification.
- Conducts in‑person and phone triage for patient concerns with appropriate escalation; provides clinical advice within RN scope.
- Manages care/case for a defined population via multidisciplinary plans.
- Identifies health deviations through case‑finding and critical analysis; advocates for appropriate actions and safe environments.
- Collects patient health data systematically; analyzes data to determine health status and nursing diagnoses.
- Reports deviations requiring medical diagnosis/treatment; escalates urgent/emergent issues.
- Develops patient‑centered plans of care, educates patients/families, implements interventions, and evaluates progress toward outcomes.
- Serves as NYU Langone Health Faculty Group Practice Brand Ambassador, upholding mission, vision, and values, and promoting excellence in patient experience.
- Embodies FGP Service Strategy CARES (Connect, Align, Respond, Ensure, Sign‑Off) in every encounter.
- Greets patients warmly, states name and role, and clearly communicates each step of care.
- Collaborates with colleagues and site management to ensure positive experiences and timely resolution of inquiries.
- Anticipates patient needs, participates in service recovery using the LEARN model, and escalates issues to leadership as appropriate.
- Shares ideas for improving patient experience and access (e.g., optimizing provider schedules, minimizing delays, increasing employee engagement).
- Partners with Patient Access Center and Central Billing Office to support collaboration and a positive patient experience.
- Ensures practice staff are versed in Access Agreement gold‑standard principles.
Minimum Qualifications
- Current Registered Professional Nurse (RN) license in New York.
- If hired after 9/1/25: Bachelor’s degree in Nursing from an accredited institution required; an Associate Degree in Nursing may be approved contingent upon Nursing Leadership approval, with a minimum of two years nursing experience in the applicable area.