Ambulatory Care Nurse (FGP) - Manhattan, Chelsea

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine is committed to improving the human condition through medical education, scientific research, and direct patient care.

About the role

The Ambulatory Care Nurse supports the coordination, integration, communication, implementation, and evaluation of nursing practice and clinical policies and procedures. This role participates in site and organizational quality and performance improvement activities, collects patient healthcare data systematically, and collaborates with licensed providers to develop patient-centered plans of care. The nurse provides comprehensive care, including administration of treatments and medications, disease prevention guidance, rehabilitation care, public health care, and supportive care for symptom relief.

Responsibilities

• Performs physical examinations and diagnostic tests.
• Collects and records patient health history in the electronic health record.
• Provides information, counsel, and education to patients and families regarding test results and treatment plans as directed.
• Administers medications (including vaccination, IV therapy, oxygen administration), provides comprehensive wound care, and performs phone and in-person patient triage for clinical concerns.
• Assesses and monitors patient responses to treatments, procedures, and anesthesia.
• Interprets patient information and makes treatment decisions as appropriate.
• Consults with clinical supervisors and licensed providers to determine best treatment plans for patients.
• Directs, supervises, and delegates to licensed practical nurses, medical assistants, and technicians to support patient flow and efficiency.
• Supports the coordination and performance evaluation of nursing practice and clinical policies and procedures.
• Ensures clinical compliance with Patient Safety initiatives and reporting.
• Supports key quality initiatives (e.g., MIPS, Care gap management) to impact clinical outcome measures.
• Demonstrates knowledge of NYULH Service Standards and incorporates them into responsibilities.
• Participates in activities related to NYULH clinical standards and regulations of relevant outside agencies.
• Collaborates with members of the interdisciplinary team and promotes collegial relationships.
• Serves as a support and resource for nursing, other clinical staff, and providers.
• Participates in clinical inquiry and activities to foster evidence-based practice.
• Provides emergency care in accordance with organizational policy.
• Functions as a respectful member of the healthcare team.
• Delegates and oversees specific nursing interventions to implement patient care plans.
• Engages in self-assessment and participates in activities to promote professional growth and development.
• Seeks, acquires, and maintains current nursing knowledge and competence.
• Utilizes resources to meet individual learning needs and promote professional development in clinical practice.
• Maintains awareness of current patient-centered, evidence-based practice.
• Acts as a mentor to peers and colleagues.
• Fulfills obligation to identify and report professional misconduct appropriately.
• Executes medical regimens as prescribed by licensed providers.
• Assesses patients, identifies unmet needs, and plans comprehensive care.
• Identifies and reports unidentified comorbidities or emergent complications.
• Coordinates care with other healthcare providers (e.g., respiratory therapists, physical therapists, social workers).
• Provides direct care services, including administration of treatments and medications, disease prevention, rehabilitation, and supportive care.
• Performs onsite testing (e.g., POC lab testing, EKG, specimen collection, auditory & visual tests, psychiatric & physical risk screening, fetal monitoring, spirometry, allergy skin testing, bladder and TB skin testing).
• Performs medical and nursing treatments in accordance with the plan of care, provider orders, and NYSBON scope of practice.
• Performs procedures (e.g., hot & cold applications, placement/removal of orthopedic appliances, suture and staple removal, urinary bladder irrigation, catheter care).
• Assists with minor and major procedures.
• Performs patient monitoring (pre, intra, post-procedure, testing, medication administration, medical/surgical treatment, and/or sedation).
• Administers medications via various routes (IM, PO, SQ, ID, IV, topical, inhalation, ocular, vaginal, rectal) as per provider orders or protocols.
• Facilitates medication refills by reviewing clinical information and preparing orders for provider authorization in the EMR.
• Administers IV therapy, including blood, blood products, IV fluids, chemotherapy (with proper certification), and IV medications via peripheral or central venous devices.
• Starts and discontinues peripheral IV lines and maintains peripheral and central IV lines.
• Manages clinical in-baskets and ensures encounters are closed in a timely manner.
• Receives, documents, and reports critical lab values as indicated.
• Relays normal and abnormal clinical results, follow-up, and explanations to patients as directed by the provider.
• Performs preliminary review of results for prioritization of urgent findings and notifies the provider for final verification.
• Performs in-person and phone triage for patient clinical concerns with appropriate escalation.
• Provides clinical advice within RN scope and/or direction from the provider.
• Performs care/case management of a defined population via a multidisciplinary plan to coordinate/facilitate patient care.
• Identifies patient, family, and/or community deviations from health and wellbeing through case-finding and critical analysis.
• Collects patient healthcare data systematically and continuously using appropriate assessment techniques.
• Analyzes assessment data to determine health status and nursing diagnoses.
• Reports deviations requiring medical diagnosis and/or treatment to the provider.
• Identifies expected outcomes and anticipates unexpected or adverse outcomes as individualized to the patient.
• Considers needs and behaviors of specific patient age and cultural groups in all patient care activities.
• Assesses patient’s ability to adapt to new situations and circumstances created by changes in health status and/or environment.
• Identifies barriers to optimal care (e.g., physical, cognitive, language, literacy, socioeconomic, cultural, and/or behavioral).
• Assesses and identifies learning needs; documents and updates accordingly.
• Develops patient-centered plans of care that prescribe interventions to attain expected outcomes and partners with patients to set individualized goals.
• Educates patients and families to facilitate and promote healthy adjustment to new or changed health patterns.
• Implements interventions identified in the plan of care.
• Evaluates patient progress toward attainment of expected outcomes.
• Serves as an NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision, and values.
• Drives consistency in every patient and colleague encounter by embodying the core principles of the FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off).
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction.
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions.
• Proactively anticipates patient needs and participates in service recovery using the LEARN model (Listen, Empathize, Apologize, Resolve, Notify).
• Shares ideas or observed areas of opportunity to improve patient experience and access with appropriate leadership.
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• Ensures practice staff are fully versed in the Access Agreement gold standard principles.

Requirements

• Current Registered Professional Nurse license in New York.
• If hired after 9/1/25: Bachelor’s degree in Nursing from an accredited institution required; Associate Degree in Nursing may be approved contingent upon approval from Nursing Leadership, with a minimum of two years of nursing experience.