Ambulatory Care Nurse (FGP) - Manhattan, Tisch Ctr Essex Crossing

NYU Grossman School of Medicine, one of the nation’s top‑ranked medical schools, is an integral part of NYU Langone Health. The school is committed to improving the human condition through medical education, scientific research, and direct patient care, and values equity and inclusion for all faculty, staff, and students.

About the role

The Ambulatory Care Nurse (FGP) – Manhattan, Tisch Center Essex Crossing will support the coordination, integration, communication, implementation, and evaluation of nursing practice and clinical policies and procedures. The nurse will participate in quality and performance improvement activities, collect patient health data, and collaborate with licensed providers to develop patient‑centered plans of care.

Job responsibilities

• Perform physical examinations and diagnostic tests.
• Collect patient health history and record information in the electronic health record.
• Provide information, counsel, and education to patients and families regarding test results and treatment plans as directed.
• Administer medications (including vaccinations, IV therapy, oxygen), provide comprehensive wound care, and conduct phone and in‑person patient triage.
• Assess and monitor patient responses to treatments, procedures, and anesthesia.
• Interpret patient information and make treatment decisions as appropriate.
• Consult with clinical supervisors and licensed providers to determine optimal treatment plans.
• Direct, supervise, and delegate to licensed practical nurses, medical assistants, and technicians to support patient flow and efficiency.
• Perform other duties as needed.

Clinical responsibilities

• Support coordination, integration, communication, implementation, and performance evaluation of nursing practice and clinical policies.
• Ensure clinical compliance with patient‑safety initiatives and reporting.
• Support key quality initiatives (e.g., MIPS, care‑gap management) to impact clinical outcome measures.
• Demonstrate knowledge of NYULH Service Standards and incorporate them into daily responsibilities.
• Participate in activities related to NYULH clinical standards and external agency regulations.
• Collaborate with interdisciplinary team members and promote collegial relationships.
• Serve as a resource for nursing, other clinical staff, and providers.
• Participate in clinical inquiry and evidence‑based practice activities.
• Provide emergency care in accordance with organizational policy.
• Delegate and oversee specific nursing interventions to implement patient‑care plans.

Professional development

• Engage in self‑assessment and activities that promote professional growth.
• Seek, acquire, and maintain current nursing knowledge and competence.
• Apply new knowledge related to medical treatment and technology.
• Utilize resources to meet individual learning needs and promote clinical development.
• Maintain awareness of current patient‑centered, evidence‑based practice and relevant research.
• Act as a mentor to peers and colleagues.

Implementation / provision of care

• Execute medical regimens prescribed by licensed providers (physicians, dentists, NPs, certified midwives, PAs, podiatrists).
• Assess patients, identify unmet needs, and plan comprehensive care.
• Identify co‑morbidities or emergent complications and report them for intervention.
• Coordinate care with respiratory therapists, physical therapists, social workers, dietitians, navigators, and discharge planners.
• Provide direct care services, including treatment administration, disease‑prevention guidance, rehabilitation, public health care, and supportive symptom‑relief education.

Procedures

• Collect and document patient clinical history and assessment data.
• Perform onsite testing (point‑of‑care labs, EKG, specimen collection, auditory/visual tests, psychiatric/physical risk screening, fetal monitoring, spirometry, allergy skin testing, TB skin testing, etc.).
• Perform medical and nursing treatments per plan of care and provider orders.
• Conduct procedures such as hot/cold applications, orthopedic appliance placement/removal, casts, splints, suture and staple removal, urinary bladder irrigation, catheter care, ear irrigation.
• Apply and remove dressings; provide wound care.
• Assist with minor and major procedures.
• Monitor patients pre‑, intra‑, and post‑procedure, including medication administration and sedation.
• Administer medications via IM, PO, SQ, ID, IV, topical, inhalation, ocular, vaginal, rectal routes, following nursing rights and organizational policies.
• Facilitate medication refills by reviewing clinical information and preparing orders for provider authorization.
• Administer IV therapy, including blood products, chemotherapy (with certification), and maintain peripheral/central lines.
• Start and discontinue peripheral IV lines and manage complications as certified.

Communication and message management

• Manage clinical in‑baskets and close encounters promptly.
• Receive, document, and report critical lab values as indicated.
• Relay normal and abnormal clinical results, follow‑up, and explanations to patients per provider direction.
• Perform preliminary review of results to prioritize urgent findings and notify providers for verification.
• Conduct in‑person and phone triage for patient concerns with appropriate escalation.
• Provide clinical advice within RN scope and/or under provider direction.
• Perform care/case management for a defined population through multidisciplinary coordination.

Health promotion & education

• Identify patient, family, or community health deviations and advocate for appropriate actions.
• Collect patient health data systematically using appropriate assessment techniques.
• Analyze assessment data to determine health status and nursing diagnoses.
• Report deviations requiring medical diagnosis or treatment to providers and escalate urgent issues.
• Identify expected outcomes and anticipate adverse outcomes individualized to each patient.
• Consider age, cultural, and socioeconomic factors in all care activities.
• Assess patients’ ability to adapt to health‑status changes and identify barriers to optimal care.
• Identify learning needs, document them, and develop patient‑centered care plans with measurable goals.
• Educate patients and families to promote healthy adjustment to new or changed health patterns.
• Implement and evaluate interventions to achieve expected outcomes.

Patient experience

• Serve as NYU Langone Health Faculty Group Practice Brand Ambassador, upholding mission, vision, and values.
• Embody the FGP Service Strategy CARES (Connect, Align, Respond, Ensure, Sign‑Off) in every encounter.
• Greet patients warmly, state name and role, and clearly communicate each step of care.
• Collaborate with colleagues and site management to ensure a positive experience and timely resolution of inquiries.
• Anticipate patient needs and apply the LEARN model (Listen, Empathize, Apologize, Resolve, Notify) for service recovery.
• Share ideas for improving patient experience and access with leadership.
• Partner with Patient Access Center and Central Billing Office to support a positive patient experience.
• Ensure practice staff are versed in Access Agreement gold‑standard principles.

Qualifications

• Current Registered Professional Nurse (RN) license in New York.
• If hired after 9/1/25: Bachelor’s degree in Nursing from an accredited institution required; an Associate Degree in Nursing may be approved contingent upon Nursing Leadership approval, with a minimum of two years nursing experience.