Ambulance Billing Specialist - Jefferson Avenue Medical Office Building

About the role

Mercy Health seeks individuals committed to its values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Responsibilities

• Obtains authorizations from insurance companies for referrals to physicians/medical facilities and/or procedures/testing.
• Schedules appointments for testing at medical facilities or appointments with physicians.
• Verifies eligibility/coverage for referral/testing via phone/fax/Internet.
• Investigates billing problems and denials.
• Notifies patients of referral process whether authorized or denied in a timely manner.
• Give patients instructions.
• Performs data input of patient and/or insurance changes and corrections to ensure current and accurate information in billing system.
• Answers the telephone, takes messages, schedules appointments, and greets patients as needed.
• Prepares patient charge encounter forms for each day and makes new or updates patient chart as needed.
• Oversees waiting area, coordinates patient movement, and reports problems or irregularities.
• Screens visitors and responds to routine requests for information.
• Organizes and files progress notes, testing reports, and other forms necessary for chart completion.
• Aids in appropriate filing of patient charts as needed.
• Collects patient responsibility balances and copayments as needed. Balances money collected daily.
• Obtains authorizations from insurance carriers or pharmacy benefit managers for medications.
• Collections all daily charge slips from the physician and reconciles the number of charge slips and their totals.
• Applies all payments to the appropriate patient account by posting each into the computer billing systems.
• Assists with coding and error resolution as well as requesting needed information by working with the physician offices.
• Aids in resolving billing questions and patient account resolution.
• As applicable, reviews information to make determination on the appropriate course of action for the patient, makes referrals to the local DSS office as appropriate.

Requirements

• High School Diploma or GED (required)
• 2-3 years of experience in a related medical field with experience in processing referrals (preferred)

Qualifications

Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Skills

None

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Pay

Details TBD

Schedule

Details TBD