Billing and Collections Specialist for EMS

Essential Duties And Responsibilities

• Work with the EMS Operations and staff to identify and implement new technologies.
• Research new products to enhance operations and improve cost efficiency.
• Oversee daily operations of all quality improvement reporting.
• Provide leadership and direction to supervisory team and staff.
• Prepare reports and proposals for Emergency Medical Services.
• Design, implement and maintain processes to maximize quality of operations.
• Ensure compliance with policies and procedures.
• Provide direction, clarity of expectations and coaching to supervision.
• Manage associate performance by setting and communicating standards, measuring results and providing feedback.
• Act as a resource to associates in resolving problems and increasing effectiveness.
• Monitor and ensure compliance with CMS and other applicable local, state, and federal laws governing business and associate relations.
• Actively develop, train and promote the use of work teams for process improvement.
• Ensure effective risk management (e.g., workers' compensation, safety) through proactive education and training programs.
• Light travel to assigned areas of responsibility.
• Demonstrate that internal customers are as valuable as external customers; project appreciation and respect for all team members.
• Responsible for compliance with and enforcement of company/department policies and procedures.
• Communicates with parties within and outside of own job area.
• Typically has responsibility for communicating with parties external to the organization (e.g., customers, vendors, etc.).
• Works to influence parties within and outside of the job function at an operational level regarding policies, procedures and practices.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

  Skills And Abilities

  • Talking: expressing and exchanging information and ideas by means of spoken word.
  • Color vision: ability to identify and distinguish colors.
  • Spend time bending, twisting the body, kneeling, crouching, stooping, crawling, repetitive motions and using your hands to handle, control, and feel objects, tools or controls.

  Minimum Qualifications

  • Requires a University Degree or equivalent experience and nine (9) years of prior relevant experience.
  • Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • CAC certification.
  • Minimum of 2 years as a licensed driver with a clear MVR.
  • Demonstrate ability to work well with people, both internally and externally.
  • Requires deep knowledge of job area typically obtained through advanced education combined with experience. Typically viewed as having a specialty within discipline. May have broad knowledge of project management.

  Supervisory Responsibilities

  • Responsible for providing guidance, coaching and training to other associates.
  • Responsible for managing large processes.
  • Responsible for managing major/complex projects at this level, involving delegation of work and review of work products.

  Reasoning Abilities

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format.
  • The ability to deal with problems involving several concrete variables in standardized situations.

  Computer Application Skills

  • This job requires proficiency with the following computer applications:
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • RescueNet Billing application
  • SmartSheet
  • CERTIFICATES, LICENSES, REGISTRATIONS
  • Please See Minimum Qualifications.

  Physical Demands

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
  • While performing the duties of this job, the associate is regularly required to sit, talk or hear.
  • The associate frequently is required to walk.
  • Use hands to finger, handle or feel and reach with hands and arms.
  • The associate is occasionally required to stand.
  • Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

  Work Environment

  • The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Possible exposure to disease, infection, hazardous conditions/equipment, and austere conditions.
  • Typically require: reaching, extensive sitting, fingering, and grasping, talking, hearing, seeing, and repetitive motions.
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Sedentary work involves sitting most of the work day.
  • This position may require: overtime, working weekends, and holidays.
  • Talking: expressing and exchanging information and ideas by means of spoken word. This is important for those activities in which workers must impart oral info to patients and/or to general public and in those activities in which they must convey detailed and important spoken instructions to other workers accurately and quickly.
  • Confined/restricted working environment: work is performed in a closed or locked facility providing safety and security for associates.
  • Frequent sitting.
  • Occasional standing, bending or stooping.