Amazon Warehouse Lead

About the role

As an Amazon Warehouse Lead, you will lead daily warehouse operations supporting Amazon customer orders and special projects. You will provide direction to Warehouse Associates by assigning tasks, coordinating workflows, and ensuring the operation runs safely and efficiently. You will be responsible for meeting daily production goals, ensuring all Amazon orders are completed according to account SLAs, and managing weekly kitting schedules. You will also train new hires and current team members on operational procedures, safety standards, and best practices to maintain an organized, productive warehouse environment.

Responsibilities

• Lead and oversee the daily work of Warehouse Associates during assigned shifts
• Assign daily tasks and direct work to ensure smooth workflow and production output
• Ensure all Amazon customer orders are completed daily in accordance with account SLAs
• Manage weekly kitting schedules and ensure daily production goals are met
• Execute and oversee Special Projects to ensure completion within expected timelines
• Train new and existing team members on operational SOPs, training checklists, risk assessments, and work instructions
• Ensure compliance with all safety policies and warehouse procedures
• Monitor daily production activities and troubleshoot routine operational issues
• Communicate operational challenges, concerns, and improvement ideas to management
• Support labor planning and assist supervisors with team scheduling and workload distribution
• Collaborate with other warehouse teams during periods of high demand
• Maintain organized workflows and ensure tasks are completed efficiently and accurately

Requirements

• High School diploma or GED required
• 2+ years of experience in a lead role within a warehouse or distribution environment
• Experience working in a fast-paced warehouse or fulfillment operation
• Proficiency with computer applications including Microsoft Word, Excel, and email systems (e.g., Google Mail)
• Experience using Warehouse Management Systems (WMS)
• Experience with RF scanners
• Past experience supporting the creation of SOPs and/or Work Instructions
• Ability to learn and navigate the Amazon Seller/Vendor account systems and Korber 1 WMS
• Experience with inventory management and accurate inventory movement within warehouse systems
• Ability to coordinate shipments across multiple Amazon carriers
• Ability to pull, review, and interpret operational reports
• Strong leadership, organizational, and time management skills
• Proven ability to follow detailed verbal and written instructions while multitasking in a fast-paced environment
• Basic English communication skills
• Ability to work effectively with a diverse team

Benefits

• Comprehensive benefit plans with free premium options, including medical, dental and vision coverage, along with supplemental coverage options
• Free life insurance, short term disability and long term disability
• 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period
• Generous accrued vacation time and sick time
• 12 weeks of fully paid parental leave
• 4 weeks of fully paid disability leave
• Free Dollar Shave Club Products

Pay

$20/hr

Schedule

Full-time hourly position. Monday through Friday - 7:00 am to 3:30 pm (flexibility required)