Amazon Logistics Station Leader - Joinville - SC, Amazon Logistics

About the role

At Amazon we treat every single day like its day one. We’re seeking a Delivery Station Manager to join our Amazon Logistics team in Joinville - SC. You’ll operate out of one of our dynamic Delivery Stations: they are at the heart of Amazon’s rapidly growing Operations and Logistics network, where we sort and process our parcels. As a Delivery Station Manager, you’ll deliver inspiring, supportive leadership for the teams you lead while rolling up your sleeves and getting involved whenever necessary. You’ll be directly responsible for developing a team of Shift Managers and their direct reports, reporting to the Senior Operations Manager. The quality of your leadership is key to success in this role: you’ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network.

Responsibilities

• Maintain Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site.
• Become proficient on specific, larger-scale processes and activities within Delivery Stations, such as 5S audits.
• Handle meaningful data collection in your inventory control and systems environment, updating operations metrics on an hourly basis.
• Aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience.
• Partner closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels.
• Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Brazil Amazon Logistics network.

Requirements

• Bachelor's degree or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience in people management.

Preferred Qualifications

• Experience in English-language communication skills, both written and verbal.
• Experience with performance metrics and process improvement and Lean techniques.