Amazon Account Manager
About the role
We’re High Scale — a future-focused, data-obsessed agency revolutionizing video advertising on TV and social media. Think Amazon’s obsession with customer experience meets SpaceX’s fearless ambition—that’s the DNA behind everything we do. Our 120-person team of creatives, strategists, and innovators works with leading lifestyle, fashion, beauty, wellness, and DTC brands to accelerate growth through performance-driven creative and marketing. We move quickly, challenge assumptions, and constantly look for better ways to grow.
Amazon is more than a sales channel. For many brands, it’s one of the most important drivers of revenue, customer acquisition, and long-term growth. As our Amazon Account Manager, you’ll be responsible for managing and growing Amazon accounts across our portfolio. You’ll oversee marketplace performance, listings, advertising, promotions, inventory coordination, reporting, and account health while continuously identifying opportunities to increase revenue and profitability. We’re looking for someone who doesn’t simply maintain an Amazon account. You should be constantly asking: Where can we improve conversion? What’s hurting organic ranking? Which campaigns are wasting spend? Where are we losing margin? What can we test next? If you know Seller Central inside and out and enjoy turning marketplace data into growth opportunities, this role is for you.
Responsibilities
- Own day-to-day management of assigned Amazon Seller Central accounts.
- Monitor account performance, sales, traffic, conversion rates, inventory, and account health.
- Manage product listings, variations, categories, pricing, and other catalog updates.
- Troubleshoot listing suppressions, account issues, stranded inventory, and other marketplace problems.
- Ensure accounts remain compliant with Amazon policies and marketplace requirements.
- Optimize product titles, bullet points, descriptions, keywords, images, and A+ Content.
- Conduct keyword and competitor research to improve organic visibility and conversion.
- Identify opportunities to improve product detail pages and overall customer experience.