AM Room Attendant

About the role

The Ivy Hotel is a Michelin Key hotel, known for its exceptional service, cuisine, and ambiance. We foster a family-like environment where every team member is expected to contribute to achieving our goals and provide opportunities for growth and learning.

Responsibilities

• Clean and prepare guest rooms according to established standards
• Maintain the cleanliness of hotel common spaces and "back of house" areas
• Ensure all rooms are properly stocked with necessary amenities
• Report any maintenance issues or deficiencies to the appropriate department
• Handle guest requests promptly and professionally
• Maintain the confidentiality and security of all guest rooms
• Collaborate with team members to ensure efficient room turnover
• Adhere to all safety and sanitation protocols
• Perform any additional tasks as requested by management

Qualifications

• Proven experience as a Room Attendant in a hotel setting is required.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Excellent customer service skills with a friendly and professional demeanor.
• Ability to work efficiently with minimal supervision.
• Strong time management and prioritization skills.
• Physical stamina to stand, walk, and lift throughout the shift.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of standard cleaning procedures and products.
• Ability to follow instructions and adhere to safety guidelines.
• Basic English language proficiency for effective communication.
• A team-oriented mindset with a willingness to assist colleagues as needed.

Additional Information

Individuals without hotel housekeeping experience will not be considered.