AM Restaurant Host - Yolan

About the role

Welcome guests with a warm, polished, and professional demeanor upon arrival
Manage reservations, seating flow, and waitlists to ensure efficient and seamless service operations
Escort guests to tables while providing a gracious and personalized arrival experience
Maintain a strong understanding of restaurant operations, seating charts, and guest preferences
Communicate effectively with servers, bartenders, culinary teams, and leadership to coordinate guest experiences
Anticipate guest needs and proactively assist with special requests or accommodations
Maintain cleanliness, organization, and presentation standards of the host stand and lobby areas
Handle guest concerns with professionalism, urgency, and hospitality-focused solutions
Assist with opening, closing, and administrative host stand responsibilities as assigned
Uphold all service, safety, sanitation, and appearance standards

Responsibilities

• Welcome guests with a warm, polished, and professional demeanor upon arrival
• Manage reservations, seating flow, and waitlists to ensure efficient and seamless service operations
• Escort guests to tables while providing a gracious and personalized arrival experience
• Maintain a strong understanding of restaurant operations, seating charts, and guest preferences
• Communicate effectively with servers, bartenders, culinary teams, and leadership to coordinate guest experiences
• Anticipate guest needs and proactively assist with special requests or accommodations
• Maintain cleanliness, organization, and presentation standards of the host stand and lobby areas
• Handle guest concerns with professionalism, urgency, and hospitality-focused solutions
• Assist with opening, closing, and administrative host stand responsibilities as assigned
• Uphold all service, safety, sanitation, and appearance standards

Requirements

• Previous host, restaurant, or hospitality experience preferred, particularly in an upscale or luxury environment
• Exceptional communication and interpersonal skills with an approachable and polished presence
• Strong organizational skills and attention to detail
• Ability to multitask and remain composed in a fast-paced dining environment
• Passion for creating memorable guest experiences through thoughtful hospitality
• Comfortable using reservation and point-of-sale systems
• Flexible schedule availability including mornings, weekends, and holidays
• Team-oriented mindset with a positive and professional attitude
• Ability to stand and walk for extended periods throughout the shift
• Occasionally lift and carry items weighing up to 25 pounds
• Ability to bend, reach, and move throughout the restaurant as needed

Qualifications

• Not specified

Skills

• Not specified

Benefits

As part of Makeready, we offer a benefits experience designed with intention—supporting the full life of our team, not just their time at work. Eligible team members have access to flexible PTO and PTO exchange, comprehensive medical, dental, and vision coverage, parental leave, pet insurance, company-matched dependent care and 401(k), student loan repayment support, and a thoughtful range of additional benefits.

Pay

Not specified

Schedule

Not specified