Alternative Investment Operations Manager

Santander is a global leader and innovator in the financial services industry, evolving from a high-impact brand into a technology-driven organization. Our people drive a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

About the role

The Alternative Investment Operations Manager ensures the proper settlement of executions across various financial instruments, including FX, MM, NDFs, interest rate swaps, options, repos, and other products traded by the treasury desk. The role oversees daily account reconciliations, timely processing of securities and cash movements to meet collateral requirements, and collaborates with the Finance team to ensure accurate accounting and regulatory reporting. Additionally, the manager coordinates with custodians and fund families, reviews and processes subscription documents and capital activity related to private equity and hedge funds, and manages corporate actions such as distributions, redemptions, and drawdowns.

Responsibilities

• Daily monitoring of options, FXs, repos, money market instruments, and NDF transactions, including margin control and related notifications.
• Initiate same-currency transfers between accounts to facilitate securities settlement, collateral management, and liquidity metric reporting for repos.
• Manage all settlement payments for these products and notify the trading desk of any last-minute payments or projected overdrafts.
• Supervise and coordinate with custodians and various fund families.
• Review and process hedge fund and private equity documentation prior to submission to the administrator.
• Collaborate with the CSA team on matters related to private equity documentation.
• Oversee capital calls and distributions, ensuring timely and accurate processing of transactions within the core platform.
• Review securities and cash positions between the bank and custodians to ensure accuracy.
• Manage trade confirmations and promptly notify the trading desk of any discrepancies.
• Ensure proper approvals are obtained for establishing new relationships with administrators and fund families, including preparation of required documentation.
• Supervise team members and support bankers in onboarding new clients for private equity programs, ensuring AML compliance.
• Coordinate with the Finance team to investigate unreconciled securities and cash items, and support accurate regulatory reporting.
• Identify and drive opportunities to enhance operational efficiency and streamline processes.
• Provide training to team members and oversee their work to ensure accuracy and efficiency in daily operations.
• Assist with client contact changes, transfers, documentation, and other ad-hoc requests.

Requirements

• Bachelor’s degree required or equivalent experience.
• 6–8 years of relevant experience or demonstrated required level of proficiency.
• Experience with all aspects of securities settlement (Fixed Income & Equities).
• Knowledge of cash and securities reconciliation processes.
• Detail-oriented with the ability to work independently and in a team environment.

Skills

• Strong knowledge of financial products: options, FX, repos, NDFs, and money market instruments.
• Understanding of collateral management and margin control.
• Securities settlement expertise, including trade life cycle and settlement mechanics.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving skills.
• Organizational and time-management skills.
• Proactive, with an ability to suggest improvements.
• Strong knowledge of Microsoft Office, with emphasis in Excel.
• Excellent customer service skills.
• Ability to multitask and remain flexible.
• Strong judgment and ability to use discretion in decision-making within guidelines.
• Ability to supervise and train team members, including delegation and workload prioritization.
• Conflict resolution and team motivation.

Languages

• English (required).
• Spanish (a plus).

Pay

The base pay range for this position is $82,500–$150,000 USD annually.

Benefits

Santander offers a comprehensive rewards package that includes competitive pay and benefits designed to support employees, their families, and well-being now and in the future. For more details, visit Santander Benefits - 2026 Santander OnGoing/NH eGuide.