Alterations Specialist

About the role

Established in 1976, View Cleaners is a family-owned, custom dry cleaning business renowned in Irvine and Ladera Ranch, specializing in designer garments and wedding gowns. We are seeking an Alterations Specialist to join our dedicated team to continue our tradition of excellence in both service and community involvement.

Responsibilities

• Pick up and drop off new products for our customers using predetermined routes and schedules.
• Perform alterations and pressing tasks according to the guidelines and service standards of View Cleaners in Irvine, CA, US.
• Efficiently complete workload, promptly address customer needs, and ensure tasks are completed in a timely manner.
• Maintain department and individual productivity targets by following established processes and procedures.
• Effectively utilize store technology to manage and coordinate customer alteration requirements.
• Collaborate and work with the Alterations & Store Team to exceed customer expectations through teamwork.
• Exhibit our core values in all interactions with customers.
• Engage in clear and effective communication with customers.
• Ensure punctuality for client appointments.
• Maintain a tidy work area.
• Communicate efficiently with team members.
• Work closely with the Alterations & Store Team to provide exceptional service and exceed customer expectations through teamwork.

Qualifications

• The ideal candidate must have previous experience in sewing and pressing garments.
• Exceptional communication skills with colleagues and customers are a requirement.
• Strong organizational abilities and prioritization skills in a fast-paced environment are essential.
• Must be willing to learn and safely operate sewing, pressing machinery, and alterations equipment.
• Flexibility in working hours based on business needs is a must.
• Demonstrated expertise in alterations and custom sewing is a prerequisite.
• Attention to detail and effective time management skills are vital.
• Able to collaborate effectively in a team setting.
• Familiarity with store technology tools is advantageous for the role.

Compensation

$20 - $25 hourly