Alarm Monitoring Operator I

Essential Functions

• Respond to all incoming alarm signals in our automation software according to documented procedures.
• When deemed appropriate, call the premise, notify the authorities, and call a list of contacts.
• Logs all information into the automation system immediately and accurately.
• Answers the multi-line telephone system.
• Ensures confidentiality of customer information at all times.

Minimum Requirements

• A High School Diploma or GED required, some college preferred.
• 1-3 years’ work experience.
• Type 30 + words a minute.
• Must complete a pre-hire assessment for typing.
• Must be able to prioritize and multi-task in a fast-paced environment.
• Must be able to follow written and verbal instructions.
• Able to perform duties with a high degree of urgency and accuracy.
• Good interpersonal communication and organizational skills.
• A positive attitude of teamwork and continuous improvement.

Securitas Offers

• Comprehensive Benefits including Alarm Monitoring Operator Pay Progression Program.
• Shift premium for eligible assigned shifts.
• Opportunity for annual merit pay increases.
• Paid company training.
• Medical, Dental, Vision, and Life Insurance.
• Company Paid Short Term and Long-Term Disability.
• 401K with 60% Match up to 6% of salary.
• Paid vacation, holiday, and sick time.
• Education Assistance.
• Exceptional internal career advancement opportunities.