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Jobs · Manufacturing · Ohio

Alarm Monitoring Operator I

Securitas Technology · Uniontown, OH · 2 wk ago
ManufacturingFull-time

Essential Functions

  • Respond to all incoming alarm signals in our automation software according to documented procedures.
  • When deemed appropriate, call the premise, notify the authorities, and call a list of contacts.
  • Logs all information into the automation system immediately and accurately.
  • Answers the multi-line telephone system.
  • Ensures confidentiality of customer information at all times.

Minimum Requirements

  • A High School Diploma or GED required, some college preferred.
  • 1-3 years’ work experience.
  • Type 30 + words a minute.
  • Must complete a pre-hire assessment for typing.
  • Must be able to prioritize and multi-task in a fast-paced environment.
  • Must be able to follow written and verbal instructions.
  • Able to perform duties with a high degree of urgency and accuracy.
  • Good interpersonal communication and organizational skills.
  • A positive attitude of teamwork and continuous improvement.

Training and Certification

Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator.

Benefits

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Education Assistance
  • Exceptional internal career advancement opportunities

About the Role

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.

Qualifications

High School Diploma or GED required, some college preferred. Minimum 1-3 years’ work experience. Type 30 + words a minute. Must complete a pre-hire assessment for typing. Must be able to prioritize and multi-task in a fast-paced environment. Must be able to follow written and verbal instructions. Able to perform duties with a high degree of urgency and accuracy. Good interpersonal communication and organizational skills. A positive attitude of teamwork and continuous improvement.

Skills

Attention to detail, ability to prioritize tasks, strong communication skills, and the ability to work independently and as part of a team.

Benefits

  • Comprehensive benefits including medical, dental, vision, and life insurance.
  • Company-paid short-term and long-term disability.
  • 401(k) with a 60% match up to 6% of salary.
  • Paid vacation, holiday, and sick time.
  • Education assistance.
  • Exceptional internal career advancement opportunities.

Schedule

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.

Pay

Securitas Offers Competitive Pay and Benefits.

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