Airport Wheelchair Attendant ILM - Wilmington International Airport

This job is on site at the Wilmington International Airport.

About the role

Pacific Aviation/Superior Aircraft Services is looking for compassionate individuals to join our team at ILM Airport as Wheelchair Assistants. As the friendly face passengers rely on, you’ll be the helping hand that turns travel challenges into positive experiences. Whether it’s assisting with wheelchairs or offering directions, you’ll make a meaningful impact by ensuring every passenger feels supported and cared for.

Responsibilities

• Guide with Kindness: Assist passengers needing wheelchair or luggage assistance, making them feel cared for and valued.
• Information Expert: Provide general information and directions, ensuring passengers feel confident navigating the airport.
• Positive Presence: Project a friendly and approachable image, leaving a lasting impression on travelers from around the world.
• Team Collaborator: Work closely with your team, airline personnel, and supervisors to ensure passengers’ needs are met seamlessly.

Requirements

• Ability to work for any U.S. employer without sponsorship.
• Reliable transportation to and from the airport.
• Must pass a TSA background check (two forms of ID required).
• Customer service experience preferred, but not required.
• Second language proficiency is a plus.
• A Growth Mindset: You’re eager to learn and excited about personal and professional growth.
• Professionalism: You carry yourself with respect, courtesy, and care.
• Decision-Making & Organization: You can prioritize tasks and work independently while maintaining attention to detail.
• Team Spirit: You thrive in a team environment, coordinating with coworkers to achieve common goals.
• Physical Fitness: You can lift up to 70 lbs, stand and walk for extended periods, and assist passengers as needed.
• Flexibility & Reliability: You’re available for night shifts between 4am to 8am and/or a shift between 8pm to 12:30am; shift can adapt to changing flight schedules.

Schedule

Positions will be 30 hours per week, with night shifts preferred for those who love the late hours.

Pay

$11.00 per hour + Tips

Benefits

• Medical Insurance
• 401K with company match
• Paid Training
• Holiday Pay
• Uniform Provided
• Flexible Schedule