Airport Transport Supervisor

Role Overview

As an Airport/St Pancras Supervisor responsible for overseeing the arrival and departure of our students at an international airport or St Pancras International, you play a crucial role in ensuring their safety, security, and comfort. This position demands a keen eye for detail, strong organisational and communication skills, and a deep sense of responsibility. You will coordinate and manage all aspects of student transportation services at the airport and all airport staff and facilitate a smooth and stress-free experience for the children and their parents or guardians.

Skills You'll Gain

In this role you'll develop strong leadership and communication skills, build responsibility, and enhance organisational abilities through practical, hands-on experience working with international children in a fast-paced, multinational residential setting. You will also gain effective teamworking skills in a supportive, collaborative culture and acquire transferable skills that strengthen professional CVs for future career opportunities.

About you

All staff are responsible for ensuring the smooth and efficient running of the centre while upholding the highest standards of safety and care. We look for Team Members who are friendly, positive, and approachable, who remain calm and professional in all situations. Staff must be reliable role models with high personal standards, respect confidentiality and professional boundaries, work effectively as team players contributing to a positive environment, and fully embrace the Team Orange spirit.

Job Specific Personal Specification & Qualifications

• Well travelled and familiar with general airport procedures, including arrivals, departures, security, and airline or Eurostar protocols.
• Highly organised, responsible, and proactive, with strong problem-solving skills and the ability to anticipate and manage unexpected situations calmly to keep operations running smoothly.
• Communicate confidently with students, parents, staff, and external partners, and use your strong leadership skills to manage, motivate, and support on-duty airport staff.
• Stay composed under pressure in a fast-paced, high-stress environment, and your enthusiastic, friendly, and approachable manner helps create a welcoming atmosphere for students and colleagues.
• Flexible and adaptable about working hours, including long or irregular shifts at peak times, and your caring, compassionate nature means you prioritise student welfare and wellbeing.
• Work both collaboratively and independently, consistently demonstrating reliability, professionalism, and a firm commitment to safeguarding and promoting student safety in line with relevant policies and procedures.
• Good command of a European language such as French, German, Italian, or Spanish, and experience working with children or young people, preferably in an international or residential setting.

To Apply

All staff must be over the age of 18 and must have completed secondary school / college at least one year prior to joining us. This safeguarding measure is in place to protect both our students and our staff. Staff must be medically fit for their role; where necessary, reasonable adjustments will be discussed and made.

Are you enthusiastic about working with young people, committed to safeguarding, a strong team player, flexible about residential hours, appropriately qualified for your chosen role, and excited by a lively and at times demanding international summer school environment?

If so, submit your application now. We look forward to hearing from you.

If you have any further questions or are not sure what role to apply for, please contact us at:

recruitment@exsportise.co.uk

Please take a moment to read our Safer Recruitment Policy before you apply. It explains how we handle and retain recruitment records (including how long we keep applicant information).

You can find it on our Policies and Procedures page.