Airport Agent - SHR

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers. We offer the best careers in the regional airline industry and were named one of "America’s Best Employers" by Forbes in 2022. Our success is built on our people, operating in a customer-focused, team-based environment with limitless opportunities for growth.

About the role

Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including ticketing, rebooking passengers, boarding flights, assisting passengers with special needs, and resolving customer concerns.

Responsibilities

• Load and unload customer luggage, airfreight, and company mail onto and off aircraft
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers in a prompt and friendly manner
• Escort passengers and customers with special needs safely and courteously
• Marshal aircraft in and out of the ramp area
• Service aircraft as needed
• Work outside in all weather conditions
• Perform other duties as assigned

Requirements

• 18 years of age or older
• Possess a valid, unrestricted, state-issued driver’s license
• High School Diploma or GED
• Pass a background check and drug screening
• Legally authorized to work in the United States without sponsorship
• Basic knowledge of fundamental computer programs for record-keeping and baggage routing
• Ability to lift 50 pounds with or without reasonable accommodation
• Adaptability to changing priorities and effective time management skills
• Strong teamwork and collaboration skills
• Flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays

Benefits

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Shift-trade flexibility
• Potential to advance within the company

Pay

$14.50 per hour

Schedule

This is a part-time position.