Airport Agent - JLN

About the role

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional airline industry and has been named one of “America’s Best Employers” by Forbes in 2022. As an airport agent, you will be primarily responsible for ensuring excellent customer service while performing a variety of tasks, including ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.

Responsibilities

• Load and unload customer luggage, airfreight, and company mail onto and off aircraft
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner
• Escort passengers and customers with special needs safely and courteously
• Marshal aircraft in and out of the ramp area
• Work outside in all weather conditions
• Service aircraft as needed
• Other duties as assigned

Requirements

• 18 years of age or older
• Possess a valid, unrestricted, state‑issued driver’s license
• Have a High School Diploma or GED
• Pass a background check and drug screening
• Legally authorized to work in the United States without sponsorship
• Basic knowledge of fundamental computer programs for record‑keeping and baggage routing
• Lift 50 pounds with or without reasonable accommodation
• This is not a Department of Transportation safety‑sensitive position

Skills

• Adaptability to changing priorities
• Effective time management skills
• Strong teamwork and collaboration skills

Benefits

• Worldwide flight benefits for you and your family
• 401