Airline Customer Service Agent SEA - English/Vietnamese/Tagalog/Thai
Pacific Aviation · Seattle, WA · 1 mo ago
On-siteCustomer Service$21.5/hrPart-time
About the role
Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in English and Vietnamese, Tagalog, or Thai to support Cathay Pacific Airlines at Seattle-Tacoma International Airport (SEA).
Responsibilities
- Welcome and assist passengers through check-in, boarding, and arrival processes
- Accurately review travel documents and issue boarding passes
- Offer bilingual assistance to travelers with questions or concerns
- Communicate clearly with passengers, coworkers, and airline staff
- Help maintain a smooth flow of operations in the terminal
- Ensure compliance with airline procedures and safety standards
- Contribute to a team that thrives on cooperation, respect, and high-quality service
Requirements
- Fluency in English and any of the following: Vietnamese/Tagalog/Thai
- Strong interpersonal and communication skills
- Computer skills with accurate data entry
- Ability to stay calm and effective in a busy airport environment
- Physical ability to be on your feet and move throughout the shift
- Legal authorization to work in the U.S.
- Must pass a background check and drug test
Benefits
- Hourly Rate: $21.50 per hour
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Training
- Uniform Provided
- Parking Discount
- Referral Bonus
Schedule
- Part-Time
- Must be available weekends and holidays
- Must be available 4 to 5 days a week
- Between the hours of 7AM to 1PM