Airline Baggage Handler

About the role

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient.

Responsibilities

The Airline Baggage Handler will verify passenger boarding pass with their checked bag and move the bags to the security screening induction system. This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges. Key responsibilities include:

• Communicating effectively and clearly
• Asking each passenger the safety and security questions
• Loading passenger luggage onto the security screening induction belt
• Working closely with the Airline ticket counter agents

Weekends and holidays are mandatory, and flexible availability is preferred.

Qualifications

To be considered for this role, you must:

• Be at least 18 years of age
• Be authorized to work in the United States
• Be able to clear a background and drug screen
• Be able to lift up to 75 lbs consistently throughout the shift
• Have the ability to stand, stoop, bend, push, and pull throughout entire shift

Experience in customer service is preferred, and strong verbal and written communication skills are required. You must also be able to complete all required training, including airport compliance, and obtain an airport badge.

Appearance Guidelines

Employees are expected to present a professional business-like image at all times. This includes adhering to dress, grooming, and personal hygiene standards. For male employees, a fully grown-in, well-maintained mustache, beard, or goatee is permitted. No visible tattoos or body piercings are allowed, and any tattoos must be covered by your uniform or other means agreed upon by management.

Working Conditions

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit, reach with hands and arms, stand, walk, climb, balance, stoop, kneel, and crouch. The employee must be able to lift and move up to 75 pounds regularly and move in a relatively quick manner. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

Pay

The salary range for this position is $17.13 per hour.

Benefits

Eligible employees will participate in various benefits plans, including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.