Air Logistics Trucking Specialist
Kuehne+Nagel · Bensenville, IL · 2 wk ago
On-siteCustomer Service$28–$30/hrFull-time
About the role
As a member of the Freight Forwarding team at Kuehne+Nagel, you will play a key role in transporting goods, optimizing processes, and fulfilling our customers' promises. By transporting medicines, toys, and important machine parts, you are not only delivering goods but also making small and big moments possible for people all around the world. This role supports the expansion of our Air Logistics Trucking Operations network, focusing on efficient freight movement from origin to destination.
Responsibilities
- Coordinate trucking activities supporting import and export airfreight shipments to ensure on-time execution and customer satisfaction.
- Manage local Pickup & Delivery (P&D) operations and ensure timely movement of freight between customers, terminals, warehouses, and airport gateways.
- Execute regional dispatch activities, including route planning, carrier assignments, and capacity management.
- Build and optimize truck loads through consolidation opportunities to maximize efficiency and reduce transportation costs.
- Coordinate Full Truckload (FTL), Less-than-Truckload (LTL), and final-mile transportation activities.
- Monitor shipments throughout the transportation lifecycle and proactively resolve service disruptions, delays, and exceptions.
- Communicate with carriers, drivers, warehouses, gateways, and internal stakeholders to ensure seamless freight movement.
- Review transportation requirements, transit times, routing instructions, and customer-specific service commitments.
- Negotiate rates, source capacity, and maintain strong relationships with approved transportation providers.
- Ensure compliance with transportation regulations, operational procedures, and company standards.
- Prepare, validate, and maintain transportation documentation and shipment records.
- Accurately enter and maintain shipment, carrier, cost, and operational data within transportation management systems.
- Analyze carrier performance and escalate service failures, capacity concerns, or operational risks when necessary.
- Partner with Customer Care, Operations, Sales, and Warehouse teams to support customer requirements and account implementation activities.
- Support load planning, network optimization, and transportation cost-saving initiatives.
- Identify opportunities for process improvement and contribute to operational efficiency projects.
- Maintain a high level of service, responsiveness, and problem resolution in a fast-paced transportation environment.
- Assist in developing scalable trucking operations as Kuehne+Nagel expands its integrated Air Logistics Trucking network across key U.S. markets.
Requirements
- 3-5 years of experience in trucking, transportation, dispatching, logistics, or freight operations.
- Hands-on experience with Truckload (FTL), Less-than-Truckload (LTL), Pickup & Delivery (P&D), regional dispatch, or final-mile operations.
- Background working for a trucking company, carrier, transportation provider, or fleet operation preferred.
- Ability to coordinate shipments, manage carrier relationships, and resolve operational issues in a fast-paced environment.
- Experience with load planning, routing, consolidation, and capacity management.
- Strong communication, collaboration, and customer service skills.
- High attention to detail with excellent time management and problem-solving abilities.
- Familiarity with Transportation Management Systems (TMS) is a plus, but not required.
- Freight forwarding experience is beneficial when combined with trucking or dispatch operations experience.
- A proactive, "can-do" mindset with the ability to thrive in a dynamic logistics environment.
Benefits
- Competitive total rewards package including health and welfare benefits.
- 401k retirement savings plan.
- Tuition reimbursement.
- Incentive compensation for eligible roles.
Pay
The hourly wage range for this position is between $28 and $30 per hour. Individual pay may vary based on experience, skills, job location, internal pay equity, and other relevant business considerations.