Air Import Specialist

About the role

The Air Import Specialist manages air import shipments, ensuring high-quality service that meets or exceeds customer expectations. Key responsibilities include coordinating with airlines and clients, providing updates on flight status, and delivering exceptional service to both suppliers and customers.

Responsibilities

• Track the arrivals of cargo via web, with JAS origin and warehouses / warehouse.
• Receive the customer service transmissions and send them to the warehouses / warehouses before 8 hours arrival of the flight.
• Report missing documents / packages to customer service, origin and customer.
• Enter forward the transmissions sent by customer services to generate the operation.
• Generate the notice of arrival of the cargo to the warehouse / fiscal warehouse, send the dispatch.
• Generate the invoice for freight and handling of the operation as soon as the cargo arrives.
• Cookier documents to customers by courier.
• Issue Insurance according to customer service instruction.
• Comply with customs transmissions at the time regulated by customs.
• Notify the client of the arrival of their cargo immediately.
• Daily tracking of all pending flights, reporting delays or other issues.

Qualifications

• Minimum 3 years’ experience in Air imports or combination of education and expertise required.
• Excellent organizational skills.
• Excellent written and verbal skills.
• Strong computer skills including Microsoft Office suite.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work in a team and independently.
• Knowledge of US customs laws, practices and procedures.
• Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
• Able to interact positively and effectively with co-workers, subordinates and supervisors.

Education and Experience

• High School Diploma or GED required.
• Minimum 3 years’ experience in Air imports or combination of education and expertise required.
• Cargowise (C1) experience is preferred.
• Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred.
• OGA experience is preferred.

Environment

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.