Air Import Specialist

Key Responsibilities

• Completes coordination between all applicable parties for all air import shipments for our customers; ensures timely bookings with airline on customer behalf
• Prepares import documentation in accordance with country requirements as well as the preparation of Arrival Notice, Cargo Manifest, Delivery Order, Carriers BOL and any other documents required by the customer
• Compliant filing of 1F or Inbond 7512 and arrivals for import customs ACE requirements
• Responsible for timely completion of import documents and coordinate with both customer and/or warehouse for timely delivery of cargo
• Communicates regularly with customer in regard to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
• Ensures invoicing of rendered services is completed accurately and, in a timeframe, consistent with company policy. This includes responsibility of file finances and profitability
• Maintains accuracy and updates of customer profiles

Skills / Requirements

• 1+ year experience in the transportation, logistics, or freight forwarding industry; air import experience preferred but not required
• Must be 18 years of age or older
• Exceptional customer service and communication skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Cargo Wise systems knowledge is a plus

Pay Range

Pay Range: $32.21/hr. in accordance with the CBA

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
• Vision: Optional coverage for exams, frames, and contacts
• Dental: Optional coverage for preventive, basic, and major services
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days

About the Role

This position requires a candidate who can handle multiple tasks and responsibilities, prioritize effectively, and maintain high standards of customer service and accuracy.

Schedule

The schedule for this role is typically full-time, with occasional travel to client sites and international locations as needed.