AI Workforce Trainer & Content Developer (Various Industries) (Part Time)

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to job postings, applicant tracking, and communication with employers and job seekers. Responsibilities include maintaining security protocols, responding to customer inquiries, and providing support services.

Responsibilities

• Maintain and enhance the Services provided by NEOGOV, including job postings and applicant tracking systems.
• Respond to customer inquiries and provide support services.
• Ensure compliance with security protocols and handle potential security incidents.
• Manage communication with employers and job seekers.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• At least 3 years of experience in IT support or customer service.
• Strong understanding of web technologies and software development.
• Excellent problem-solving and communication skills.

Qualifications

• Proficiency in SQL and database management.
• Experience with cloud-based solutions and platforms.
• Knowledge of cybersecurity best practices and incident response procedures.
• Ability to work independently and manage multiple tasks simultaneously.

Skills

• Technical proficiency in web development and database management.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience with project management tools and methodologies.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts on NEOGOV products.

Pay

Salary range: $60,000 - $80,000 annually.

Schedule

Full-time position with a flexible schedule.