Technical Trainer - AI Infrastructure Products (Part-time)

About the role

We are seeking a patient, articulate, and technically fluent Part-Time Technical Trainer to join our team on an on-demand basis.

Responsibilities

• Build customer-centric demo content that replaces engineering-centric recordings with relatable, use-case-driven flows.
• Deliver hands-on, guided training sessions at customer sites around the world.
• Tailor curriculum and pacing to your audience — primarily hands-on technical practitioners and their managers (senior manager / director level).
• Conduct needs-assessments before each engagement to align training content with customer use cases and success metrics.
• Provide post-training follow-up support, Q&A sessions, and supplementary materials to reinforce learning.
• Own the transition from engineering-centric demos to customer-centric ones: learn Armada’s identified product flows, set up the environment, record polished walkthroughs with clear voiceover, and publish content that customers can relate to.
• Create and maintain a library of enablement artifacts: quick-start guides, how-to articles, sample code notebooks, architecture diagrams, and slide decks.
• Build step-by-step lab flows that customers can follow independently; the same flows should double as training material, creating a single content library that serves both purposes.
• Collaborate with Product and Engineering to translate new feature releases into clear, customer-ready training content.
• Leverage AI productivity tools (e.g., AI video editors, scripting assistants, image generation, and documentation tools) to accelerate content production.
• Deliver live technical demos at customer discovery calls, webinars, conferences, and partner events.
• Gather feedback during training engagements and relay actionable insights to Product and Customer Success teams.
• Keep curriculum current with evolving GPUaaS product features, industry frameworks (PyTorch, CUDA, Kubernetes, etc.), and emerging AI/ML trends.
• Track training effectiveness through assessments, surveys, and usage analytics; iterate content based on results.
• Contribute to a knowledge base and internal trainer certification program as the team scales.

Qualifications

• 10–15 years of overall professional experience in technical roles, with at least 3 years focused on cloud infrastructure, GPU computing, or HPC environments.
• Proficiency with Linux, containers (Docker/Kubernetes), and cloud CLI tooling.
• Working knowledge of at least one deep-learning framework (PyTorch, TensorFlow, JAX) and GPU programming fundamentals (CUDA, cuDNN, or similar).
• Comfortable reading and writing Python; ability to build clear, reproducible Jupyter notebooks for instructional use.
• Demonstrated ability to explain complex technical concepts clearly and concisely to both technical and non-technical audiences — articulateness is non-negotiable.
• 3+ years of formal training, instructional design, or technical enablement experience; curriculum development experience required — not just delivery.
• Exceptional verbal and written English communication skills; comfortable presenting to groups of all sizes.
• Patient, methodical teaching style — able to slow down, take a breath, and guide customers through technical content step by step without frustration.
• Content Production Experience producing instructional or demo videos (screen recording, voiceover, light editing) using tools such as Camtasia, Loom, DaVinci Resolve, or equivalent.
• Proficiency with AI productivity tools — e.g., AI writing assistants, automated transcription/captioning, AI image/diagram generators, and prompt-based video editors.
• Strong documentation skills; ability to produce polished slide decks, technical guides, and quick-reference cards.
• Must hold a valid passport; travel is global and may include international customer sites.
• Comfortable with an on-demand travel schedule — when a training engagement is scheduled, you are expected to travel; there is no guaranteed frequency or fixed number of trips per month.
• Reliable home-office setup with high-speed internet for remote training delivery.